October 25, 2008
I know, we are in the depths of an economic quagmire, but could we just take a sec to recognize that the biggest online retailer just posted a 31% increase in revenue. That is huge given the situation and that they have been around for more than 10 years. Hard to count how many companies were still growing at that pace that far into it. I think Amazon’s performance goes to show you that focus on merchandise selection and value, exceeding customer expectations on delivery and good customer service after the fact go a long way with customers.
Yes, they and eBay have tempered guidance for Q4 and the year, but realistically who hasn’t.