Frederic Giron

VP, Research Director

Forrester Bio

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The Forrester Technology Strategy Impact Award Finalists For North America

Frederic Giron 5 days ago
Read how the technology organizations in these three companies have driven customer-obsessed transformation.
Blog

The Forrester Technology Strategy Impact Award Semifinalists For North America

Frederic Giron July 6, 2022
Drum roll, please! We announce the 10 semifinalists for the prestigious Forrester Technology Strategy Impact Award 2022 for North America!
Blog

FAQ: Forrester Global Technology Awards

Frederic Giron May 6, 2022
Learn the details about Forrester’s Global Technology Awards and determine if your technology organization should submit an entry.
Blog

If You Have To Benchmark, Get Your Data From A Trusted Source

Frederic Giron March 28, 2022
At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […]
Blog

Transform IT From Efficient Costs To Effective Value Streams 

Frederic Giron March 15, 2022
Transitioning to a future fit technology strategy can increase the value your technology organization delivers. Find out how in this blog post.
Blog

Navigate China’s New Data And AI Regulations

Guannan Lu March 3, 2022
Firms often struggle to identify the appropriate security controls and practices to comply with fast-changing data regulations. Here are three practices firms should adapt to keep pace.
Blog

Make The Business Value Of Technology Your North Star

Frederic Giron February 8, 2022
In planning our new Forrester Decisions service, Forrester interviewed many tech execs like you to discover your greatest priorities. You told us that “demonstrating the business value of technology” is a major challenge and focus. But as we chewed on this input, we recognized that “demonstrating” is a rearview-mirror approach. In fact, our ongoing research […]
Blog

Choosing The Right Services Provider In Asia Pacific Can Make Or Break Your Digital Customer Experience Success

Frederic Giron October 25, 2021
A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […]
Blog

LinkedIn Has Not Given Up On The China Market

Xiaofeng Wang October 15, 2021
On October 14, 2021, Mohak Shroff, senior vice president of engineering at LinkedIn, published a blog post: China: Sunset of Localized Version of LinkedIn and Launch of New InJobs App Later This Year. It triggered multiple follow-up reports from major media outlets, with titles containing words like: LinkedIn to Shut Down Service in China Microsoft […]
Blog

Tech & Innovation APAC 2021: Building A Future Fit And Creative Workforce

Frederic Giron September 12, 2021
Over the past decade, firms have poured significant resources into the digitization of their operations and the creation of new digital experience platforms to win, serve, and retain increasingly fickle customers. The result? Digital sameness for the most part. According to Forrester’s Customer Experience Index (CX Index™) — a study of 100,000 consumers and 300 […]
Blog

Standard Chartered Bank’s Future Fit Tech Strategy

Frederic Giron June 29, 2021
Learn how Standard Chartered's group CIO and his team continuously execute on the three key drivers of a future fit technology strategy: platforms, practices, and partners.
Blog

Make Customer Value Technology’s North Star

Frederic Giron May 24, 2021
Learn the three hallmarks of the most customer-obsessed technology executives.
Blog

Evolving Business And Technology Priorities In Asia Pacific Post-COVID-19 (On-Demand Webinar)

Frederic Giron July 13, 2020
It's no surprise that COVID-19 has had a significant impact on Asia Pacific firms’ business and technology priorities. According to our latest survey, 26% of firms are in survival mode versus 16% that are in growth mode.
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COVID-19: For Airlines, It Is Time To Give Nothing Less Than Their Best

Tom Mouhsian March 30, 2020
During a crisis, humanity prevails through unity, empathy, responsibility, and leadership. Read our five strategic recommendations for airline executives to focus on during the coronavirus pandemic.
Blog

COVID-19: Leading Airlines Display Compassion, Resilience, And Good Old Business Sense

Tom Mouhsian March 30, 2020
Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo.
Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins March 23, 2020
Better Late Than Never: There’s Still Time To Improve Your Pandemic Plans Companies are showing renewed interest in business continuity and revising their pandemic plans in response to the coronavirus outbreak. Last week, federal banking regulators issued additional guidance to help banks and their customers cope with the financial fallout of the outbreak. And a review of the risk sections of the annual reports for the Fortune 50 showed that about half […]
Blog

Singapore Predictions 2020: Harnessing Energy

Frederic Giron November 25, 2019
Consumer energy will be a vital resource in 2020. We recap some of the predictions that our analysts in Singapore presented at a client event on November 19th.
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What To Expect From Predictions 2020 Singapore

Frederic Giron November 15, 2019
Forrester's leading analysts share what to expect at our 2020 Predictions event in Singapore on November 19.
Blog

EY Flexes Its Blockchain Muscles In China

Meng Liu November 14, 2019
Key takeaways from EY’s Asia Pacific Blockchain Summit
Blog

President Xi’s Calls For A Strong Development Of Blockchain In China: What’s Next?

Meng Liu October 28, 2019
On Thursday, October 24, Xi Jinping, president of the People’s Republic of China, exhorted the country to “seize the opportunity” offered by blockchain technologies. In particular, he called to “clarify the main direction, increase investment, focus on a number of key core technologies, and accelerate the development of blockchain technology and industrial innovation.” I have […]
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