Jennifer Belissent, Ph.D.

Principal Analyst

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Upside-down is right-side up for Telefónica: Latin America shows growth and opportunity

Jennifer Belissent, Ph.D. April 14, 2010
The word for “crisis” in Chinese apparently comes from two roots meaning “risk” and “opportunity” – there is both a downside, and the potential for an upside.  That’s how César Alierta, Telefónica Chairman and CEO, began the opening keynote of their 2010 Leadership Conference in Miami (where I spent several days last week).  For Telefónica, […]
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Cisco Networkers 2010 Bahrain

Jennifer Belissent, Ph.D. April 3, 2010
I just returned from Cisco Networkers 2010 in Bahrain, and wanted to put a few thoughts to paper (or the electronic equivalent).  First of all, thank you Cisco.  What a fantastic event for all involved! The event was held at the Bahrain International Circuit (BIC), and boasted attendance of over 3,000 delegates from Bahrain and […]
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Examples of cloud migration delays due to global data privacy concerns

Jennifer Belissent, Ph.D. April 2, 2010
[Co-authored by Zachary Reiss-Davis] On March 30, 2010, Yale University placed a migration to Google Apps for its email services on hold over privacy and security concerns, especially regarding a lack of transparency about in what country its data would be stored in. Michael Fisher, a computer science professor involved in the decision, said that […]
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Market Opportunity, or Not: Bharti wants in but Zain wants out

Jennifer Belissent, Ph.D. April 2, 2010
My colleague, Mike Cansfield, just posted a blog on the new “scramble for Africa” among telecommunications companies. Bharti Airtel, an Indian company, just finalized a deal to take over most of the African assets of Zain, a Kuwaiti company.  As Mike mentions, Bharti has been dogged in its efforts to enter the African market with […]
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Frequent Computing Customers Need Local Providers: Where are the “Cloud Team” and “Cloud Alliance” Partner Programs?

Jennifer Belissent, Ph.D. March 26, 2010
Hello from Dubai!  I arrived a few days ago for customer visits across the region including UAE, Qatar and Bahrain.  Although I’ve traveled extensively, this is my first trip to the Middle East.  As a frequent flyer (both in terms of travel and airline loyalty), I looked first to my preferred airlines when I booked […]
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A Tale of Two Cities: Two Approaches to Making Cities Smarter, Part III

Jennifer Belissent, Ph.D. March 16, 2010
This post is the third in a three part series on Smart Cities. Best to start with Part I. Two Approaches to Making Smart Cities As with most things in life, there are a number of ways to approach smart cities. One way is to start from the ground up. A new city is born […]
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A Tale of Two Cities: Two Approaches to Making Cities Smarter, Part II

Jennifer Belissent, Ph.D. March 15, 2010
This is the second in a three part series on Smart Cities. Best to start with Part I. Urbanization in China Sets the Stage by Defining the Need According to the World Bank, China's urban population was 191 million in 1980. By 2007, it was 594 million, excluding migrants. About half of China's population now […]
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A Tale of Two Cities: Two Approaches to Making Cities Smarter, Part I

Jennifer Belissent, Ph.D. March 15, 2010
This is actually not a tale of two specific cities but of two types of cities, or “smart cities” as the new moniker goes. It will appear in three parts. Defining Smart Cities  “Smart” has become the adjective of choice among tech vendors to describe solutions that capture, synthesize and analyze the vast amounts of […]
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China’s National People’s Congress: A Nod to Bigger Cities. Let’s Hope for Smarter, Too!

Jennifer Belissent, Ph.D. March 8, 2010
On Friday March 5th, the National People’s Congress (NPC) – China’s equivalent of Congress or Parliament – held the opening meeting of its annual full session.  At a high level, the agenda of the session will focus on succession planning for government and Communist Party leaders, the stimulus exit strategy and economic initiatives for the […]
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On Your Marks, Get Set, . . . Invest: Brazil’s e-Government Portal Launches Its Olympic Tech Investments.

Jennifer Belissent, Ph.D. March 4, 2010
Brazil has launched a full court press and is using technology to do so in the form of its new e-government portal ‘Portal Brasil’  –  the new official website of Brazil.  And, here‘s the best news: they didn’t forget us here at Forrester.  According to the press release, the site's content is designed to meet […]
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Appropriate Technology: The New Intel Classmate PC

Jennifer Belissent, Ph.D. March 3, 2010
Yesterday I got a sneak peak at the new Intel Classmate PC, both the clamshell and convertible models. These new models are significant upgrades from the previous version. While I never really wanted my own mini-laptop, I now have Classmate envy. Highlights that mattered to me included (drum roll please): 10.1 inch screen to replace […]
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IBM’s Growth Markets grow…and get smarter.

Jennifer Belissent, Ph.D. February 3, 2010
A couple of weeks ago IBM announced its 4th Quarter and Full-Year 2009 results.  Their Growth Markets Business Unit which includes 140 of the 170 countries that IBM operates in – grew 14% in Q4 compared to 3% decreases in the Americas.  For the quarter, Growth Markets represented 20% of IBM’s revenue.  For the year, […]
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Looking backward and forward, virtually

Jennifer Belissent, Ph.D. January 20, 2010
Train for Success hosted a panel discussion today in Second Life to both look back to 2009 and forward to 2010 and discuss observations and trends in virtual worlds.  The other panelists — Sam Driver of ThinkBalm and Doug Thompson of Remedy Communications — are really the experts on virtual worlds and all that is […]
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Where in the world is the cloud going?

Jennifer Belissent, Ph.D. January 20, 2010
In a recent blog post and press kit on Building Confidence in Cloud Computing, Microsoft's General Counsel, Brad Smith, calls for government action to "ensure that a robust privacy and security legal framework exists to protect and provide user rights and benefits in the cloud."  Microsoft's statement rightly suggests that in order for the promise […]
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Second attempt at a Second Life

Jennifer Belissent, Ph.D. January 15, 2010
I participated in a panel yesterday on Train for Success in Second Life in which three panelists discussed: Highlights, lowlights, trends in the 2009 virtual world enterprise market Directions for 2010 The other panel members included Sam Driver of ThinkBalm and Doug Thompson of Remedy Communications, and the event was moderated by Anders Gronstedt . […]
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Taking a stand. You go Google!

Jennifer Belissent, Ph.D. January 12, 2010
Just sharing a blog that could make a huge impact on the business, economics, and politics of China.  I’ve excerpted the key portions for you below: A new approach to China 1/12/2010 03:00:00 PM Like many other well-known organizations, we face cyber attacks of varying degrees on a regular basis. In mid-December, we detected a […]
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Disease, drug wars and data centers

Jennifer Belissent, Ph.D. December 9, 2009
Just thinking about Mexico and the cards it was dealt getting blamed for swine flu. I was recently in Europe, and was surprised to hear friends refer to H1N1 as the “grippe mexicaine” or “Mexican flu”. There is even a dedicated website by the same name — http://www.lagrippemexicaine.com/. You don’t hear that in the US. […]
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In Search of Catalyzing Events

Jennifer Belissent, Ph.D. November 24, 2009
[Posted by Jennifer Bélissent] Certain events serve as wake-up calls. In the case of some, the anticipation of these events is enough to spark action or change behavior – maybe even spur technology investment. As technology marketers, we need to recognize the opportunity that these events provide. Obviously, we also need to be ready to […]
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Are big companies in big cities different in emerging markets?

Jennifer Belissent, Ph.D. October 21, 2009
[Posted by Jennifer Bélissent] In a recent discussion with execs at Intel about how to position netbooks into emerging market, someone raised the question about how different technology buyers in metro areas in emerging markets are from those in mature markets.  Are tech buyers in the Tier 1 cities in China — Shanghai, for example […]
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Reaching real tech buyers in emerging markets virtually. Really!

Jennifer Belissent, Ph.D. October 16, 2009
[Posted by Jennifer Bélissent] Not all technology buyers in emerging markets are accessing the internet from mobile phones or dial-up connections.  In fact, many places in countries considered "emerging markets" are rapidly resembling more mature markets, in income levels and especially in mobility, internet access, and now broadband penetration.  Shanghai, for one, is probably better […]
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