Marc Cecere

Vice President, Principal Analyst

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Technology Management – 5 to 7 years from now

Marc Cecere March 30, 2017
Technology organizations will get smaller, faster and more specialized   There have been many “this will end IT as we know it” events. The PC, client/server, the web, and outsourcing have all changed tech organizations, but not fundamentally. This time things are different. Five to seven years from now, these organizations will resemble current ones, […]
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Consultancies are adapting to the digital world

Marc Cecere September 27, 2016
The age of the customer is characterized by customer empowerment, digital technology, and new business models. These factors are changing who buys consulting, what they're expecting, how consultants execute on these projects, and how clients pay for them. As a result, firms including Deloitte, McKinsey, Booz Allen Hamilton, Cognizant and others are changing delivery, hiring […]
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During a transformation, front end load the most important changes

Marc Cecere September 30, 2013
Recently, I’ve been digging into two related issues: how CIOs facilitate business change; and how organizations define what systems, organizations and other elements should be local or global.  Both of these areas involve large scale organizational change. During interviews, a few clients commented specifically on the pace of change. Netting out what they said: “You […]
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The CIO’s Role In Business Transformation

Marc Cecere May 16, 2013
At our recent CIO Forum in D.C., I had a number of conversations with clients who either had gone through or were going through a business transformation. From our talks, one theme jumped out at me — most CIOs will either lead some part of this transformation or get run over by it. From their […]
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Prepare to make compromises when selecting a CIO

Marc Cecere December 15, 2012
Look over a list of CIO requirements and you come up with Superman. Great skill in communication, strategy, business knowledge, IT knowledge, consistency with culture, operational knowledge, and ability to MacGyver a storage array with left over parts from an outdoor grill assembly. In short, these descriptions provide little guidance when selecting candidates – they demand everything. […]
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A Structural Tune-Up For An Applications Organization

Marc Cecere October 29, 2012
I was talking with a client the other day about the reporting structure of her applications organization. The group had a single leader, but underneath, it was subdivided into groups that were a combination of technology (website, data analytics, intranet), business unit (four major ones), and IT processes (QA). The leader of this group knew that […]
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What Keeps CIOs Up At Night?

Marc Cecere September 30, 2012
We’d like to know what job responsibilities give CIOs insomnia, either by responding to this blog or by contacting us directly to be interviewed. The interviews will take less than an hour and go over this question as well as others including: What decisions do you regularly make? What sources of information do you use? […]
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What Should IT Do If Empowered BT Increases In Popularity?

Marc Cecere April 29, 2011
An empowered BT model includes the idea that end users will take on some functions that are typically performed within an IT organization. These may include selecting and deploying applications, buying mobile devices, and contracting with services firms. With factors such as increased availability of cloud applications, more IT-savvy businesspeople, and IT shops buried in […]
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Why Do IT Roles Fail?

Marc Cecere February 4, 2011
I’ve been researching why IT roles fail (or at least struggle mightily and often futily). The roles that come up most often are the ones that are not directly building or maintaining systems. These include architecture, planning, vendor management, relationship management, PMO, and security. As I’ve collected this information, there are themes emerging to explain why they fail. […]
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New Technology Trends Shift IT Skill Requirements

Marc Cecere December 4, 2009
Are you implementing or considering technologies, such as Social Computing and Cloud-based platforms?  Is IT positioned to exploit these technologies? Why am I asking these questions? Well, we talk a lot about new technology and the impact it has on the way we do business, but what does it really mean for IT staff and […]
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Are IT Benchmarks Useful?

Marc Cecere November 17, 2009
by Marc Cecere Recently, Forrester surveyed a number of CIOs to collect benchmark data on staffing ratios and spending. This is a new initiative within Forrester and one that is not yet complete. We did this for three reasons:   Benchmark questions (called inquiries at Forrester) on staffing have become relatively common. Examples are “Can […]
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Take Your Time Moving To Process Based Organizations.

Marc Cecere June 24, 2009
by Marc Cecere Process based IT organizations have become the rage. These are IT shops that group people around the processes they support, such as software distribution or requirements definition, or by business processes such as claims management. In contrast, traditional shops group people by technologies (e.g. mainframe, desktop), internal customers (e.g. wealth management, retail banking), or […]
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