Meng Liu

Learn how Grab's new cryptocurrency payments feature will influence the payment market in Southeast Asia and Singapore.

The fast development of emerging technologies such as AI/ML and blockchain makes the competitive landscape competition in the B2B cross-border payments market even more intense. Learn more in this preview of a new report.

Finance and payment professionals can read this blog to learn three key trends in the accounts payable (AP) invoice automation market in 2024.

The identity and access management (IAM) market in China is still emerging but its importance and priority have grown significantly. Learn how in this blog post.

In Singapore, the ease of global networking is impressive. At the recent Singapore FinTech Festival, a significant event in APAC attracting around 66,000 attendees, I had the valuable chance to connect with clients and friends worldwide. The event offered both enriching conversations and intriguing fintech product demonstrations. Here are some key takeaways from the event: […]

As authorized push payment fraud rises, learn three things your enterprise fraud management vendor should have to better leverage AI to combat fraud.

Learn why financial services organizations are relying more on public cloud today for digital banking services.

Last week, I joined Coupa’s Inspire event in Las Vegas with my colleagues Jeffrey and George. It was Coupa’s 10th Inspire event and the first big public event since it was acquired by private equity firm Thoma Bravo. A constant messaging that we saw throughout the event was around Coupa’s comprehensive and open platform approach. […]

In recent years, digital retail payments have transformed the way we shop and conduct financial transactions. With the COVID-19 pandemic accelerating the adoption of digital payments, it’s no surprise that the digital payments landscape is constantly evolving. Looking at the post-pandemic state of digital retail payments in five major APAC markets, including Australia, mainland China, […]

Accounts receivable (AR), including invoice issuing and payment processing, is one of the core processes in a company’s financial operations. The rising adoption of e-invoices has spurred more firms to acquire AR automation software to support customer demand and respond to digital transformation. My recently published report, The AR Invoice Automation Landscape, Q1 2023, will […]

The growth of the data economy in China is accelerating. Financial services (FS) firms are actively participating in it, increasingly commercializing their data to create new revenue streams and expand business opportunities. Danny Mu and I have recently published a report, The State Of Data Commercialization In China’s Financial Services Industry, which presents current trends […]

As new types of digital commerce and novel payment methods have proliferated and digital finance has become the norm in APAC, transaction fraud has become significantly more frequent and sophisticated. The COVID-19 pandemic has further increased this risk as fraudsters take advantage of a rich variety of digital channels. The post-pandemic economic downturn also increased […]

The Asia Pacific region is at the forefront of central bank digital currency (CBDC) development. Most APAC countries are proactively exploring and experimenting with CBDCs. China, South Korea, India, and Thailand are proactively piloting retail CBDCs. Singapore and Malaysia are currently focusing on wholesale CBDCs and participating in some multicountry CBDC pilots. Australia and Japan […]

Pandemic-induced isolation increased people’s online activity but also caused many to suffer from depression and insecurity. Criminals have taken advantage of this vulnerability to steal customer identities and take over their financial accounts to facilitate money laundering. Forrester sees that: Crypto and trade-based money launderings are increasing. Crypto’s inherent anonymity and rising adoption by consumers […]

In 2023, the payments industry in APAC will turn away from envelope-pushing experiences and focus on modernizing its infrastructure. Learn more.

Businesses increasingly operate across borders; the rise of B2B e-commerce and online marketplaces is driving more cross-border transactions. But several factors complicate these payments: Payment infrastructures vary by country; the landscape of regulations governing cross-border transactions is fragmented by geography; and providers are plagued by complex internal business processes and operations. All of this makes […]

Get a detailed look inside the bank's strategies and approaches for bringing a new generation of digital experiences to customers in Hong Kong.

In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Some of these results were also echoed in Forrester’s survey data from the past year: 44% of Hong Kongers opened a virtual bank account in the first six months in 2021, for example. […]

What You Should Know About Investors In China’s Greater Bay Area China has emerged as an attractive market for wealth management and investment firms due to its rapid economic growth and wealth accumulation. In particular, the Greater Bay Area (GBA) boasts one of the highest concentrations of high-net-worth individuals with substantial investable assets. The Wealth […]