Thomas Husson
VP, Principal Analyst
Speaking At
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The State Of Consumer Usage Of Generative AI, 2024
As is often the case with new technology that promises to change the world, consumer use of generative AI has raised some questions and concerns. Learn five of the key trends we see emerging around the consumer use of generative AI in this preview of a new report.
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European Consumers Challenge Popular Stereotypes About Greenness
While Europe’s green segments may look homogeneous, consumers’ behaviors and attitudes vary by region and age. Learn how the latest data has countered some common stereotypes about green consumers in Europe.
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Environnement & comportements d’achat des consommateurs français
Bien qu’ils accordent rarement la priorité à l’environnement dans leurs habitudes d’achat, les consommateurs français sont de plus en plus soucieux des enjeux écologiques. Pour suivre le mouvement, les distributeurs et les marques françaises doivent prendre au sérieux leur engagement en matière d’environnement et la façon dont ils le démontrent à leurs clients. Forrester vient […]
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Prévisions 2024
Thomas Husson partage un aperçu de quelques prévisions parmi les dizaines que Forrester anticipe pour 2024.
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Consumers, COP28, And The Green Market Revolution
With the UN Climate Change Conference (COP28) happening in Dubai, learn why Forrester believes firms can no longer ignore the Green Market Revolution.
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Embrace Storymaking To Change Your Sustainability Brand Narrative
In 1994, when he was CEO of Pixar, Steve Jobs said, “The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.” Fast-forward almost 30 years later, and storytelling is still incredibly powerful. Marketers and the agencies and influencers that […]
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Align Purpose And Value Proposition To Activate Sustainability
Over the past few years, many firms have defined or revisited their purpose — their reason for existence and how they contribute to society and to the planet. The number of B Corps has grown from about 1,000 in 2016 to over 7,000 in 2023. In France alone, more than 1,000 firms, including large corporations […]
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A Potential EU Ban On “Climate-Neutral” Terms And Labels Will Force CMOs To Revisit Their Communication
The European Parliament and Council have reached a provisional agreement on new rules to ban misleading advertisements and provide consumers with better product information. Generic Environmental Claims Will Be Banned Specifically, terms such as “environmentally friendly,” “natural,” “biodegradable,” “climate-neutral,” or “eco-” will be banned without proof of recognized excellent environmental performance relevant to the claim. […]
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2023 B2C Marketing Challenges And Priorities
In a tough economy, where privacy legislation and technology changes make qualitative consumer data increasingly difficult to access, B2C marketers are struggling to adapt their data strategies for deeper customer understanding and to develop AI capabilities to personalize experiences. Forrester conducted a survey of 906 B2C marketing decision-makers. The results are quite telling. Among the […]
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Thoughts From Cannes Lions 2023
Last week, I spent some time at the Cannes Lion 70th International Festival of Creativity. I hadn’t been to the event since back in the days when I was covering mobile advertising for Forrester. It is pretty obvious that over the past 10-plus years, US tech players have progressively dominated the ad industry. After only […]
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Toward A Greener Marketing Ecosystem
Over the past 10 years, marketers, agencies, publishers, and adtech vendors have had to deal with complex collective challenges around consumer privacy, misinformation, viewability, fraud, and diversity and inclusion. Over the next 10 years, the $600 billion advertising industry will have to play its part in fighting climate change. A February 2023 IAB Europe report […]
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Nike Faces Lawsuit Over Greenwashing Claims. It Won’t Be The Last.
The majority of US marketers fear greenwashing blowback when communicating about their sustainability initiatives. Nike serves as the latest example why.
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Beware The Stereotype: Gen Z Isn’t The Most Actively Green Generation
Gen Z’s relationship with environmental sustainability is nuanced, especially in Europe. Learn why as we dispel five common myths about Gen Z and sustainability.
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Breaking The Green Market Opportunity Down Into Segments
There is no single green or sustainable consumer. Learn the value of segmenting your customer base by their green purchasing habits.
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Prévisions 2023
Retrouvez quelques unes de nos prévisions Forrester pour l'année 2023, expliquées par notre expert analyste, Thomas Husson.
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Prognosen 2023: Umwelt & Nachhaltigkeit
Der Klimawandel wird für viele CEOs immer mehr zu einer Top-Priorität. Um Greenwashing zu vermeiden, empfiehlt Forrester, dass CMOs Nachhaltigkeitskommunikation aktiv und integer gestalten.
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European Predictions 2023: Environmental Sustainability
Businesses recognise that sustainability is a strategic imperative, and that’s particularly true in Europe. In the year ahead, firms must act with transparency and integrity to avoid financial pitfalls and consumer mistrust.
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Prévisions 2023 : Durabilité Environnementale
Découvrez les prévisions de nos experts sur la durabilité environnementale en 2023, entre crise énergétique et de confiance.
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The B2C CMO’s Environmental Sustainability Blueprint
Despite the massive opportunity in today’s green market, many B2C CMOs don’t know where to start. Learn the six keys to activating sustainability in your B2C marketing and communications.
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SAVE THE DATE – 22 Septembre 2022 : Transformation écologique des entreprises
La transition écologique devient de plus en plus une priorité de transformation des entreprises en Europe, mais beaucoup ont du mal à l’intégrer dans leur stratégie, dans leur modèle économique, et dans leur approche quotidienne. Quelques chiffres témoignent de ces enjeux clefs : 57% des dirigeants d’entreprise que nous avons interrogés en Europe (contre 37% en […]
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