Viraj D'Costa

Forecast Analyst

Author Insights

Blog

2020 US Online Holiday Sales — Online Holiday Sales Will Reach Historic Levels Despite Uncertainty From COVID-19

Viraj D'Costa November 18, 2020
US online holiday sales in 2020 will total a historic $173 billion as pandemic conditions lead more consumers to shop primarily or exclusively online. Learn more.
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Forrester Expects A $2.1 Trillion Loss In Retail Sales Globally In 2020

Viraj D'Costa April 30, 2020
Forrester's updated retail forecast shows that brick-and-mortar, non-grocery retailers will experience the heaviest losses, and that growth in online sales won't offset offline losses.
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The Forrester Readiness Index: eCommerce — 2020 Will Provide Insights For Global Investment Needs

Viraj D'Costa February 24, 2020
While no single tool can provide all the answers when examining potential expansion opportunities, the Forrester Readiness Index (FRI) for eCommerce uses a wide breadth of data to aid retailers in identifying key markets for investment and potential growth opportunities. The 2020 version of the FRI report features an updated framework that evaluates 15 quantitative […]
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Blog

2019 US Online Holiday Sales: Retailers, Buckle Up For A Strong Season

Viraj D'Costa October 3, 2019
The forecast for eCommerce sales looks merry and bright. Find out what else is in store for online retailers this holiday season.
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