business architecture

Insights

BLOG

Embrace Mobile To Deliver A New Value Proposition For BPM Excellence

Forrester September 13, 2012

Arguably, mobile is currently the hottest trend driving both business and technology strategies for executives. If you need any additional evidence, just look at all of the enterprise buzz Apple has generated with the iPhone 5 launch. Unfortunately, today’s business and technology leaders continue to respond to the mobile opportunity with the wrong answers. Business […]

Read More
BLOG

Today’s EA Methods Can’t Handle Continuous, Pervasive Business Change

Henry Peyret September 7, 2012

Enterprise architects I talk with are struggling with the pace of change in their business. We all know the pace of change in business, and in the technology which shapes and supports our business, is accelerating. Customers are expecting more ethics from companies and also more personalized services but do not want to share private […]

Read More
BLOG

Why Your Company Needs You To Attend Forrester’s Business Architecture & Process Summit

Alex Cullen September 1, 2012

The pace of business change is accelerating. The reason why it is accelerating is the mushrooming of disruptive factors: your customers expecting anytime/everywhere access to you through their mobile devices, competitors leveraging big data technology to rapidly execute on customer-centric value propositions, and new market entrants with lean business models that enable them to outmaneuver […]

Read More
BLOG

Build A High-Performance EA Practice

Gene Leganza July 19, 2012

As the pace of change continues to accelerate in an increasingly complex business environment, organizations need to thoroughly understand how their business operates and plan the technology-fueled business transformation they'll need in the future. Establishing this understanding and enabling the transition to the future state have always been the concerns of enterprise architecture programs, and […]

Read More
BLOG

Good IT Governance Is Becoming A Continuous Improvement Process

Forrester July 6, 2012

This is the conclusion of a recent research project on the future of IT governance. I am writing this summary of facts and findings hoping to get your feedback. Here is what we did in the project: We started from the recently released COBIT 5 framework to set a baseline for what good IT governance […]

Read More
BLOG

Groupthink And The Problems Of Silos

Forrester May 24, 2012

I think we would all agree that BPM and business architecture set out to overcome the issues associated with silos. And I think we would also agree that the problems associated with silos derive from functional decomposition. While strategy development usually takes a broad, organizationwide view, so many change programs still cater to the suboptimization […]

Read More
BLOG

Big Data Ain't Worth Diddly Without Big Process

Forrester April 12, 2012

Nowadays, there are two topics that I’m very passionate about. The first is the fact that spring is finally here and it’s time to dust off my clubs to take in my few first few rounds of golf. The second topic that I’m currently passionate about is the research I’ve been doing around the connection […]

Read More
BLOG

The Big Mistake With Business Architecture

Randy Heffner March 21, 2012

There’s a big mistake often made with business architecture — a very big mistake, yet a very subtle mistake. As you might expect, there are a number of mistakes one might make with business architecture, but there’s a particularly big and common one that multiplies its effect through all the others. The mistake is this: […]

Read More
BLOG

Peter Hinssen, The New Normal, And Enterprise Architecture

Alex Cullen March 11, 2012

You already know it. Technology is completely pervasive in our lives, and in how businesses operate. It’s pervasive in how business execs think — they know that every change they make has a technology aspect to it. As my colleague Randy Heffner says, “It’s no longer enough to say that technology supports business. Today, your […]

Read More
BLOG

Making Business Sense Of Consumerization

Forrester November 11, 2011

I am currently setting up a research project on the impact consumerization is having on companies. Just as a quick reminder, we define consumerization as: An approach by which employees use technologies such as smartphones, tablets, and cloud Internet services that they master at home or discover on their own to get work done.  The […]

Read More
BLOG

The Business Architect Role Is Vital In Leading Customer-Centric Transformation

Forrester August 9, 2011

You may have heard the term “business architect” in your travels; if you haven’t, you soon will. This summer, I have watched, and sometimes been involved in, several emotional debates among enterprise and information architects, business analysts, quality managers, Lean Six Sigma experts, management consultants, and IT consultants about the future and origins of their […]

Read More
BLOG

Business Architects Are Overly Optimistic About Their Ability To Create Business Architecture

Forrester July 8, 2011

Forrester’s Q2 2011 Global Current State Of Business Architecture Online Survey found that organizations are optimistic about the effort it takes to create a business architecture – overly optimistic. The prevailing view is that it will be significantly easier to create business architecture than it is to create enterprise technical architecture. A significant number of Forrester’s […]

Read More
BLOG

What Kind Of Business Architecture Tool Do You Want?

Forrester June 5, 2011

I am increasingly being asked the question: “What tools are business architects using?” My answer is short but not very helpful: “Microsoft Office.” In a recent Forrester survey of more than 250 organizations, 80% of the respondents said they used PowerPoint, Excel, or Visio. Thirty percent or less also use a variety of other tools, […]

Read More
BLOG

Is Your EA Program Making A Difference?

Alex Cullen March 25, 2011

Several recent reports on Forrester.com start with the sentence: "EA organizations often toil out of the limelight . . . " There are fewer and fewer reasons why this should be the case.  We hear fewer stories of EA teams as purely "the standards police" or with "their heads in the clouds, not producing anything useful." We […]

Read More
BLOG

Is The Current EA Paradigm Right For Business Architecture?

Forrester January 25, 2011

In preparation for our next EA Forum, I have been doing a lot of reflecting lately about the state of EA and what it means as we move forward into business architecture. And frankly, I don’t like what I am seeing – or more accurately, I don’t like what I am thinking. It seems to […]

Read More
BLOG

Organizations Are Not Ready For Sustainable BPM Change

Forrester January 14, 2011

Last month I launched an online self-assessment and survey tool to help you — business process change agents and architects — determine the sustainability of your business process management (BPM) change effort. The source of inspiration for the assessment criteria I used is the conclusion of the Harvard Business School's Evergreen Project. Evergreen analyzed the […]

Read More
BLOG

Forrester EA Forum Keynotes Map EA’s Shift From IT To Business

Alex Cullen January 13, 2011

When I started as an architect, I was part of the team called “IT Architecture.” It was clear what we did and who we did it for – we standardized technology and designs so that IT would be more reliable, deliver business solutions more quickly, and cost less. We were an IT-centric function. Then the term “Enterprise Architecture” came […]

Read More
BLOG

Looking For EA Or BA Marketing Best Practices

Forrester November 22, 2010

If you have an enterprise or business architecture marketing program or well-defined marketing methodology, Forrester would like to talk with you about a potential case study.   I am initiating a research project on marketing the enterprise architecture (EA) and business architecture (BA) practices. This research will examine how EA and BA practices are promoting […]

Read More
BLOG

The Six Thinking Hats

Forrester October 4, 2010

I want to introduce you to a book that will change the way you manage meetings and make collaborative decisions: Six Thinking Hats by Edward de Bono. One of my CIO clients told me about this book, and I bought it used on Amazon for $0.01 (plus shipping and handling of course) – now that […]

Read More
BLOG

EAs: Eat Your Own Dog Food

Forrester August 23, 2010

I was introduced to the term “eat your own dog food” many years ago by a Microsoft project manager who pointed out that if you don't use your own products, maybe you should think about working for someone else (some of the best advice I ever got from Microsoft). Some years later I was teaching […]

Read More