Business Technology (BT)

Business technology (BT) is the core of the contemporary enterprise. Read insights on how to infuse technology into your business for maximum ROI and effectiveness.

Insights

Blog

Preparing For The Future: The 2020s Will Demand More From Your Tech

Brian Hopkins 6 days ago
If ever there was a decade that announced itself so defiantly in the first year, it’s the 2020s. With so much change and volatility already, 2020 has proven this decade will be dramatically different than the one before it. It’s imperative that IT and business leaders prepare for 10 years unlike any others. For IT and business leaders, success in the 2010s meant capitalizing on innovative commercial IT (think cloud and mobile). […]
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Video

Three Business Scenarios Insurers Can Use To Navigate The COVID-19 Storm

Ellen Carney 7 days ago

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Reducing Software Costs In 2020

Learn negotiation tactics to find short term software cost savings for both existing contracts and upcoming renewals.

Blog

The Disruptive And Problem-Solving Potential Of Emerging Technologies In CPG, Healthcare, And Retail

Brian Hopkins 7 days ago
Emerging technology is always changing, so we wanted to understand the impact on different industries. In this audio series, we speak with our analyst colleagues Jeff Becker, George Lawrie, and Arielle Trzcinski to explore how emerging technologies are changing (and will in the future), even solving some of the most important and complex issues in four key sectors: consumer packaged goods (CPG), healthcare providers, healthcare insurers, and retail. In a world where […]
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Blog

The 2020 Forrester And InfoWorld EA Awards Contest Winners Focus On Business Architecture, Digital Transformation, And Governance

Gene Leganza September 21, 2020
In the Forrester/InfoWorld Enterprise Architecture (EA) Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2020 Forrester/InfoWorld Enterprise Architecture Awards show the value of a close relationship with the business, a solid vision for enabling digital transformation, and effective governance practices — not […]
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Blog

NVIDIA Arms Itself To Terminate Intel’s Processor Dominance

Glenn O'Donnell September 16, 2020
NVIDIA just announced that it plans to acquire Arm Limited from SoftBank for $40 billion. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and, thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie […]
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Blog

Troubled Times Test Traditional Tech Titans

Glenn O'Donnell August 13, 2020
Spending on core infrastructure is dropping and the large technology firms will have to rise to the challenge. Find out how long the impact of the pandemic will be.
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Blog

One Hand To Shake Beats One Throat To Choke

Glenn O'Donnell August 7, 2020
The days of technology buyers treating their tech providers as "vendors" are gone. Learn the mutual benefits of treating your technology providers as partners.
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The CIO In 2020: A Window Of Opportunity Webinar

Learn how to transform your organization with a customer-first mindset while your competitors play wait-and-see this year

Blog

Canadian Tech Market Will Fall At Least 7% In 2020 Due To The COVID-19 Recession

Andrew Bartels July 20, 2020
Vice President Andrew Bartels examines the swirling factors impacting the Canadian tech market in his latest forecast.
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Blog

How Shell Is Bridging The Technical Skills Gap

Tracy Woo July 14, 2020
There’s been a ton of buzz and activity around my first report, “Mind The Cloud Skills Gap.” As such, when Shell presented at the IBM Think Digital event earlier this year about reskilling its staff, I was very keen to attend. The key takeaways from this session were: Shell Chief Data and Analytics Officer Frans […]
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Blog

DBS Bank Followed Four Design Principles When Building Its Enterprise Data Platform

Achim Granzen July 5, 2020
Learn how DBS set up an enterprise data platform that better enables a data-driven organization.
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Blog

A Post-Pandemic Automation Boost Across Europe Remains Uncertain

Bernhard Schaffrik June 9, 2020
Do European firms receiving public financial support face a conflict of interest in evaluating automation options?
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Blog

IoT Makes More Sense When You Break It Down Into Three Business Scenarios

Frank Gillett May 8, 2020
Business leaders always want more information about business operations and customer interactions than they have. The technologies of the internet of things (IoT) promise to provide sensing and remote control of physical things, like products or equipment. But the technologies, solutions, and use cases are also so diverse and complex that tech and business leaders […]
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Forrester’s Automation Framework

Discover how to manage the automation portfolio to out-think your competition.

Blog

Why Now Is The Perfect Time To Negotiate Cost Reductions With Software Vendors

Mark Bartrick May 5, 2020
Worker layoffs and furloughs aren’t the only way to quickly reduce costs. Here’s how to start conversations with your vendors today.
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Blog

Forecasting In Uncertainty: US Q1 2020 Data Shows 4.8% Drop In GDP, 7.1% Fall In Tech Investment

Andrew Bartels April 29, 2020
US economic growth slowed more dramatically than expected in the first quarter. The picture for the tech market was mixed.
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Video

Smart Manufacturing Requires A Range Of Technologies To Succeed

Paul Miller April 23, 2020

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Blog

Plan For The Work-At-Home Contact Center You Want, Not The One You Were Forced To Build During This Pandemic

Ian Jacobs April 21, 2020
To help brands navigate the historic customer service challenges posed by the current pandemic and subsequent need for mass mobilization of a remote workforce, Forrester has created a four pillar framework for a building a successful work from home contact center.
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Blog

Forecasting In Uncertainty: Why Scenario A Is Looking More Likely For Some Countries And Scenario B More Likely For Others

Andrew Bartels April 21, 2020
When will the global tech markets recover? Vice President Andrew Bartels provides a four-factor model to assess which recovery scenario is more likely in various regions.
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Blog

Google Helps Users Reduce Google Cloud Costs

Tracy Woo April 20, 2020
Over the past two years, the major native cloud players have launched cloud management product teams focused on improving the visibility, billing, and optimization capabilities available natively. Google has also joined this effort. The company provides customers with cost and billing support via onboarding checklists, how-to guides, billing support specialists, and providing billing account, catalog, […]
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Blog

Summit 2020: AI Can Heighten Your Senses, But Don’t Let It Reduce Your Common Sense

Caroline Robertson April 16, 2020
Artificial intelligence can help marketers fulfill their mission of influencing prospects and clients. But using these tools well requires keen human judgment.
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Blog

Forecasting In Uncertainty: US Tech Market Forecast Shows A Best-Case 5% Drop In 2020

Andrew Bartels April 14, 2020
Forrester has just released its updated forecasts for the US tech market in 2020, factoring in the impacts of COVID-19 and the efforts to contain its spread. There is currently a 60% probability of a 9% fall in 2020, with a smaller decrease of 5% in 2021, though this is likely to shift.
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