data & information protection

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Predictions 2019: Cybersecurity Faces Old Familiar Foes, Costly New Attacks, And Welcome Leadership Changes

Amy DeMartine November 5, 2018

Next year, the biggest challenges to the cybersecurity industry will come from outside forces. In 2019, geopolitical trends will reintroduce old enemies and escalate issues of cyberespionage and sabotage. As criminals follow the money — as they are wont to do — they will use emerging technologies to go after commerce in a BIG way. […]

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Telefónica Is Maturing Into A Digital Service Provider

Dan Bieler July 12, 2018

Telefónica hosted its Industry Analyst & Customer Days in Madrid recently. In our view, Telefónica is emerging as a leading global telco. Of course, digital natives like Alibaba, AWS, Google, and Tencent continue to capture the customer attention. Yet, the example of Telefónica indicates that traditional firms can effectively tackle digital transformation. Against these considerations, our […]

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See The Forest For The Trees In Facebook’s Cambridge Analytica Problem

Jessica Liu March 29, 2018

Shame on Facebook. The Cambridge Analytica scandal has exposed the social network’s egregious misstep. Here at Forrester, we are furiously fielding inquiries about what this failure to protect user data means. Most questions are immediate and tactical in nature. These questions are certainly pressing so let’s address them. But then let’s discuss the bigger questions that […]

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Who Owns The Data In Your IoT Platform? It Doesn’t Have To Be Confusing

Paul Miller March 13, 2018

Software platforms to support the industrial internet of things (IoT) are becoming very credible options. But despite their appeal, I constantly hear from clients who are wary. These clients don’t doubt the technical capabilities of the platform, or the pricing strategy, or the industrial nous of their preferred vendor. But they are confused about who […]

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Personalized Service vs. Privacy: When Customers Want Both

Ian Jacobs February 6, 2018

Your customers are walking, talking contradictions. Forrester data shows that more than half of them want you to value their time, follow them across channels, and answer their questions quickly and easily. At the same time, these customers are overwhelmingly worried about how they share personal data – 60% of online North American adults believe […]

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The Equifax Breach Will Haunt Us In Years To Come

Amy DeMartine December 19, 2017

Data breaches are now so common – and so large – that we measure them in percentage of worldwide internet users. Although Equifax doesn’t even make it into the top 5 at 4.08% of the approximately 3.5 billion internet users, news of it rocked citizens of the US when announced. The Equifax breach has unique […]

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Check Out: Forrester Wave Data Resiliency Solutions

Naveen Chhabra October 9, 2017

I am pleased to announce that the new Forrester Wave™: Data Resiliency Solutions, Q3 2017 for infrastructure and operations professionals is now live! This Wave evaluation uncovered a market in which two vendor solutions — Commvault and Veritas Technologies — emerged as Leaders, although their strengths differ. Another four providers — Actifio, IBM, HPE (now […]

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The B2B Breach Trifecta: Equifax, SEC, and Deloitte

Jeff Pollard September 25, 2017

The B2B Breach Trifecta: Equifax, SEC, and Deloitte As rumors emerged this morning about a compromise of consulting firm Deloitte, this becomes the third breach announced in just a few short weeks of organizations that share a similar profile: Each one is primarily – or exclusively – a B2B organization. There are some questions worth […]

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The EU General Data Protection Regulation (GDPR) Is Here

josh_blackborow April 20, 2016

After more than 4 years since the European Union started the journey toward new privacy rules, last week the EU Parliament adopted the final text of the new EU General Data Protection Regulation (GDPR). The EU will complete the long and controversial process that led to the new rules next month publishing the Regulation in […]

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