data mining and collection
In the age of analytics, data mining and collection provide the building blocks for future success. Learn the techniques and strategies needed to transform to an insights-driven enterprise.
Insights
Blog
How Customer Experience Measurement Drove CX Improvements In 2020 Despite COVID
Despite COVID-19, customer experience measurement improvement at leading companies continued in 2020 and led to business growth. Learn more.
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Amplify Intelligence With AI And Analytics — Forrester’s Virtual Data & Insights Forum, October 13–15
They say data is the new oil. They say data is the new currency. They say data is the key competitive differentiator. All true. But reality is sobering: Only 7% of firms report advanced, insights-driven practices. Respondents to the same survey claimed that less than half (49%) of all business decisions in their enterprise are […]
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With Data Sharing, The Whole Is Greater Than The Sum Of Its Parts
Data brokers, platforms, and commercialization efforts are helping organizations share data more easily. Learn more about this at the upcoming Data Strategy & Insights live virtual event.
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Blog
Cloud Players And Research Groups Join The Fight Against COVID-19 With High-Performance Computing
A unique public/private consortium organized by IBM and the Department of Energy is bringing high-performance computing to the COVID-19 fight. Analyst Tracy Woo provides details.
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Blog
Leverage Bot Management To Enforce Ethical Data Use
There are good bot uses and there are bad ones. If your business is collecting customer data or images, you have a responsibility to guard against the web scraping bad bots. Learn how.
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Marketers, You Might Hate Abiding By New Data Restrictions, But Doing Nothing Isn’t An Option
If marketers don't learn to adjust processes to the rapidly changing data landscape, they risk fines and consumer alienation.
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Blog
Finding “Friendlies” And Other Tips For Data Insights Leaders
Learn how to build a broader data and analytics community in your organization by identifying "friendlies.”
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Blog
Voice Of The Attendee: Data And Analytics Strategy, AI/ML, CX, And Growth
Learn the topics that data professionals want to hear about most at the upcoming Data Strategy & Insights Forum.
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Data Strategy & Insights 2019: Solving The Human Skills Problem
Data and analytics expertise of all kinds is getting tougher to find and retain. Get advice for recruiting and retaining data and analytics professionals.
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