Energy & Utilities

Smart technologies and big data are revolutionizing the energy & utilities industries. Read our insights on harnessing the potential of digital in energy & utilities.

Insights

Blog

Introducing The Forrester Tech Sustainability Framework

Abhijit Sunil August 19, 2020
Get new insight on how your sustainability efforts can help optimize your tech stack and IT strategy.
Read More
Blog

Microsoft Purchases CyberX

Brian Kime June 22, 2020
Today, Microsoft announced that it has acquired Waltham, Massachusetts-based internet-of-things (IoT) and industrial control system (ICS) security vendor CyberX. While the purchase price was not disclosed, media reports are speculating that the purchase price was somewhere between $150–$165 million. Founded in 2013, CyberX has raised $48 million in venture capital, so this deal provides a good return to investors. CyberX’s core solution can monitor IoT and ICS environments […]
Read More
Blog

A Small Victory For Securing The US Bulk Power System

Brian Kime June 8, 2020
It is long overdue to secure the United States’ bulk power system supply chain. As early as 2007, researchers demonstrated how digitization of power systems introduces vulnerabilities that can cause physical damage. In 2015, intruders, likely sponsored or directed by the Russian government and known colloquially by the name Sandworm, breached multiple Ukrainian electric utilities and shut off power for hundreds of thousands of […]
Read More
Blog

Earth Day Insight: The Major Cloud Providers Are Leaders In Sustainability

Abhijit Sunil April 22, 2020
Cloud vendors are leading the way in sustainability initiatives. On Earth Day, I look at some of the key initiatives in the past decade by the leaders in the space.
Read More
Blog

New Tech: What I Took Away From The American Graphene Summit

Carlton Doty June 5, 2019
Graphene will (eventually) affect all of us, whether we know it or not. I’ll explain later, but first, let’s take a step back and level-set. What is graphene? Simply put, it is one single atomic layer of carbon, produced by various methods of separating layers of material from graphite. It only existed in the theoretical […]
Read More
Blog

Creating The CX-Centric Utility

Matthew Guarini April 26, 2018
Outage management is a defining moment for utilities and thus provides a great way to reimagine the relationship between utilities and their customers. Absent an outage, most consumers don’t give a whole lot of thought to their utility company — flip a switch, and the expected happens. The outage — especially prolonged outages — changes everything. No electricity […]
Read More
Blog

New Tech: Transportation Technology And The Self-Driving Economy

Carlton Doty March 22, 2018
Less than a year ago, my colleague Laura Koetzle and I published a report on the transformative effects of autonomous vehicles on the global economy. While conducting the research in the year leading up to that publication, the news cycles were sparsely populated (at best) with stories of the marvel of self-driving cars. We are […]
Read More
Podcast

Reimagining The Customer Experience In Utilities

What It Means March 15, 2018
John Lincoln, customer experience leader at Duke Energy, and David Schoenberg, director of customer experience at PG&E, discuss how utilities are reimagining CX.
Listen Now
Blog

Railways And Wind Farms Demonstrate Power Of Industrial Internet Of Things (IoT)

Paul Miller February 5, 2018
I have been working on a strand of research for about a year, delving into the ways that the internet of things (IoT), machine learning, augmented reality, and digital transformation affect traditional industrial firms, their partners, suppliers, competitors, and customers. There’s an awful lot more to come, but one significant report — From Grease To […]
Read More