governance risk & compliance (GRC)

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Enabling The Shift to Software Assets: Accenture Software Shows Progress

Frederic Giron July 4, 2012
I recently finalized a report* on software asset (SA) based IT services, this time looking at vendors’ best practices in terms of governance, organization, skills, tools, and processes. Needless to say, the move to software asset-based services will have a huge impact on the traditional operating models of IT services firms. Obviously, IT services firms […]
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Avoid The Headlines, Focus On Corporate Culture

Chris McClean May 23, 2012
Guest post from Researcher Nick Hayes. Chris and I recently published a report describing how to build risk and compliance principles into your company’s corporate culture. As we worked to finalize, edit, and publish the report, a flurry of new corporate scandals emerged, all related to this topic. Here are just a few of them: […]
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Man Alive, It’s COBIT 5: How Are You Governing And Managing Enterprise IT?

Forrester April 10, 2012
You think that this blog title is bad? Be thankful that I didn’t try something like: “There’s No Obit For COBIT.” Anyways, today sees ISACA (an international professional association for IT Governance) release COBIT 5 – the latest version of its internationally recognized “Business Framework for the Governance and Management of Enterprise IT.” As in […]
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Governing Large Implementation Projects: Execution Is Key — Findings From Forrester’s Recent Sourcing Forum

Liz Herbert November 22, 2010
We met with 30 Sourcing & Vendor Management Professionals during an action session at Forrester’s Sourcing & Vendor Management Forum in Chicago to discuss how to improve governance for large implementation projects. Clients were looking for help across the sourcing life cycle – from determining who manages the RFP process, to determining scope with internal stakeholders, to […]
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Yes — Some IT Projects Fail. But Don’t Throw The Baby Out With The Bathwater

Tim Sheedy July 14, 2010
There has been a lot of negative press and commentary regarding the recent Queensland Health Implementation of Continuity Project (SAP HR and Payroll), which recently experienced a very public failure as many employees were not paid due to multiple points of failure in the project. The recent Auditor-General's Report on the process is damning, spreading the blame […]
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Having Trouble Getting Organized? A Few Thoughts On Organizing For Marketing Today

Forrester April 22, 2010
I had the pleasure of participating in two CMO group discussions on marketing organizational structures in the past week. The Atlanta DMA focused on a recent Harvard Business Review article entitled "Rethinking Marketing For Tomorrow." The article suggests that value-based customer and brand management requires a reinvention of the marketing organizational structure. It’s the common […]
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IT Is Industrializing – What Does That Mean To Me?

Glenn O'Donnell April 21, 2010
  Like many movements before it, IT is rapidly evolving to an industrial model. A process or profession becomes industrialized when it matures from an art form to a widespread, repeatable function with predictable result and accelerated by technology to achieve far higher levels of productivity. Results must be deterministic (trustworthy) and execution must be […]
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