IT management software

Latest Posts

Social? Cloud? What About Mobile?

In IT service management “circles” there’s a lot of talk about Social Media (with new terms like “Social ITSM”) and Cloud (with debates…

August 15, 2011 | Forrester

Complex Event Processing And IT Automation

Events are, and have been for quite some time, the fundamental elements of IT infrastructure real-time monitoring. Any status changed, threshold crossed in device usage,…

August 24, 2010 | Forrester

Standardize Interfaces, Not Technology

Infrastructure diversity is one important component of many IT infrastructures’ complexity. Even at a time when organizations are standardizing on x86 hardware, they often maintain…

July 26, 2010 | Forrester

Just-In-Time Capacity

One of the great revolutions in manufacturing of the past decades is just-in-time inventory management. The basic idea is to provision only what is…

June 30, 2010 | Forrester

The Strategic Role Of IT Management Software

Among critical industrial processes, IT is probably the only one where control and management come as an afterthought. Blame it on product vendors or…

June 29, 2010 | Forrester

Business Services Value Analysis

The choice between different formats of cloud computing (IaaS, SaaS mostly) and their comparison to internal IT business service deployment must be based on…

June 4, 2010 | Forrester

An abstraction layer for IT operations

Technology growth is exponential. We all know about Moore’s Law by which the density of transistors on a chip doubles every two years; but…

March 18, 2010 | Forrester