supply chain management

Supply chains have gone global. Consumers demand greater transparency. Global warming is poised to disrupt. Supply chain management is more important and more difficult than ever before.

Insights

Blog

The Disruptive And Problem-Solving Potential Of Emerging Technologies In CPG, Healthcare, And Retail

Brian Hopkins September 22, 2020
Emerging technology is always changing, so we wanted to understand the impact on different industries. In this audio series, we speak with our analyst colleagues Jeff Becker, George Lawrie, and Arielle Trzcinski to explore how emerging technologies are changing (and will in the future), even solving some of the most important and complex issues in four key sectors: consumer packaged goods (CPG), healthcare providers, healthcare insurers, and retail. In a world where […]
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Blog

A Small Victory For Securing The US Bulk Power System

Brian Kime June 8, 2020
It is long overdue to secure the United States’ bulk power system supply chain. As early as 2007, researchers demonstrated how digitization of power systems introduces vulnerabilities that can cause physical damage. In 2015, intruders, likely sponsored or directed by the Russian government and known colloquially by the name Sandworm, breached multiple Ukrainian electric utilities and shut off power for hundreds of thousands of […]
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Blog

Food Retailers’ Inadequate Crisis Response Highlights The Contrast Between Modern And Outdated Business Applications

Duncan Jones April 14, 2020
For UK food retailers, coronavirus crisis has demonstrated the importance of flexible supply chain management. Read more, including potential solutions.
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Blog

The Rise Of The New Talent Networks

Mark Brandau April 7, 2020
We’ve learned a lot in the past 60 days and will continue to learn more as COVID-19’s impact on organizations and their workforces unfolds over the coming weeks and months. One of the things we do know is that organizations are rethinking short- and-long term workforce strategies. Depending on the industry you’re in, a weighted […]
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Blog

Future Of Retail 2020: Retailers Test Consumer-Facing And Operational IoT Solutions

Fiona Swerdlow March 31, 2020
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the internet of things (IoT) predictions for 2020, we spoke with Forrester IoT expert Frank Gillett. Madeline Cyr: In 2020, you predict […]
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Blog

Coronavirus And Climate Change Reveal Systemic Risk For Third Parties

Renee Murphy March 11, 2020
Climate change will create endless obstacles for companies to navigate, yet firms continue to claim that there is no way to mitigate the risk. Currently, we are witnessing the damage created by not accounting for your third-party risks. We knew a new pandemic would come, and much like pandemics, climate change is inevitable.
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Blog

Retailers And Brands: Clean, Plan, Monitor, Cross-Train, Reassure — Then Repeat

Scott Compton March 6, 2020
The spread of the coronavirus (COVID-19) is impacting everything from global stock market vacillations and travel to retail traffic and buying patterns. To help retailers manage, we’ve rounded up some of the best advice we are hearing about the retail customer experience and managing business operations.
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Blog

RSA Conference Cancellations: Coronavirus Fears Or Supply Chain Uncertainty?

Alla Valente February 21, 2020
As 40,000 attendees descend on San Francisco for the annual security pilgrimage that is the RSA Conference, more sponsors pull out of the event citing safety concerns over the Coronavirus (Covid-19) Pandemic.
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Blog

“Autonomous Procurement” Is A Really Dumb Idea

Andrew Bartels December 19, 2019
Four reasons to be cautious about the role of AI in procurement.
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Blog

Agile Procurement In Government Is Not An Oxymoron

Amanda LeClair November 11, 2019
Forrester has had the pleasure of working with many change agents working at every level of government who have already adopted Agile principles to drive change. Learn more.
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Infographic

IoT Brings Value To Your Supply Chain . . . If You Can Find The Talent

Paul Miller October 21, 2019
Michele Pelino and I have been digging into Forrester Analytics’ Technographics® data, looking at big opportunities for the internet of things (IoT) — and identifying some of the consistent stumbling blocks to adoption. Michele and Frank Gillett have already done some great work here, updating documents such as “Internet-Of-Things Heat Maps For Operational Excellence, 2019” […]
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Blog

Embed AI In Your Digital Supply Chain To Win, Serve, And Retain Customers

George Lawrie August 13, 2019
Read an overview of the three main ways AI can augment supply chain management operations.
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Blog

Don’t Drink From A Poisoned Well — Mitigate Supply Chain Risk With Zero Trust

Josh Zelonis March 25, 2019
Motherboard and Kaspersky unveiled that hackers compromised a server of computer manufacturer ASUS’s live software update tool to install a malicious backdoor on thousands of computers. The malicious file was able to masquerade as an authentic software update as it was signed with legitimate ASUS digital certificates. The manufacturer unwittingly pushed out the backdoor to […]
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Blog

Cunning Plans Are In Short Supply In 2019 Brexit Britain

Paul McKay January 22, 2019
With no Brexit deal signed, European CISOs should be ready to face chaos. Here are five key concerns CISOs must consider and prepare for.
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Blog

Predictions 2019: Retailers Must Invest In Digital To Navigate Change And Foster Loyalty

Fiona Swerdlow November 7, 2018
Digital is the rocket fuel for retail’s growth. But that growth requires retailers and brands to keep up — and step up — how quickly they evolve in terms of people, processes, products, and more. On top of all that, in 2019 we’ll see factors such as global economies, trade barriers, rising wages, and marketplaces pack a […]
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Blog

Reshape Logistics With A B2Me Digital Supply Chain

George Lawrie July 24, 2018
Each Order Is Special To An Empowered Customer You’ve heard a lot of buzz about AI and blockchain reshaping logistics. Age-of-the-customer empowerment means that companies must use every means to close the gap between customer-facing and back-office applications. Today’s hub-and-spoke supply chains deliver low-cost bulk distribution. But to an empowered customer, each order has special […]
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Blog

Grocers Partner For Digital Growth

Ananda Chakravarty June 13, 2018
Grocers Are Partnering For Digital Growth The last few months have been a watershed of new deals around grocery fulfillment. Walmart is partnering with DoorDash, Kroger is investing in Ocado, Target is acquiring Shipt, and Amazon is delivering groceries to consumer vehicles. Fulfillment has become the key parameter for grocers to grow their digital business. […]
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