Drive revenue with great customer experience

Latest Posts in Drive revenue with great customer experience

Boiling a frog or an analyst?

The boiling frog story is part of business folklore. It goes something like this: "If you throw a frog in boiling water he will quickly…

December 4, 2007 | Forrester

the future of phones? more like computers?

I was interested to see Steve Wozniak weighing in on the iPhone debate in this interview with "Laptop magazine": http://laptopmag.com/Features/The-Way-it-Woz-Steve-Wozniak-on-All-Things-Apple.htm?page=0 L: Is there anything…

October 30, 2007 | Forrester