Latest Posts in Retail

Online travel gets greener

There are undoubtedly varying shades of green. We discussed this in a recent report called “Green Online TravelersAssessing the Brand Impact of Travelers’ Environmental…

October 3, 2008 | Forrester

Airlines Getting Stricter On Business Travel

Reuters reported yesterday that airlines are going to be cutting corporate discounts or pulling contracts if businesses fail to meet their air travel commitments.

September 24, 2008 | Forrester

Starwood Preferred Guest Takes To the Skies

Starwood’s loyalty program, Starwood Preferred Guest, has allowed members to transfer SPG to airline loyalty programs, which has been useful if not occasionally cumbersome benefit.

September 2, 2008 | Forrester

Kayak and American Airlines part ways

Kayak has pulled AA fares from its website. Or AA has withdrawn itself from Kayak. Depending on which headlines you read. American Airlines and Kayak…

August 5, 2008 | Forrester