Latest Posts in Retail

Starwood Preferred Guest Takes To the Skies

Starwood’s loyalty program, Starwood Preferred Guest, has allowed members to transfer SPG to airline loyalty programs, which has been useful if not occasionally cumbersome benefit.

September 2, 2008 | Forrester

Kayak and American Airlines part ways

Kayak has pulled AA fares from its website. Or AA has withdrawn itself from Kayak. Depending on which headlines you read. American Airlines and Kayak…

August 5, 2008 | Forrester