Infrastructure & Operations Council

Council advisors help senior-level infrastructure and operations executives apply insights from forward-looking research and best practices of an exclusive network of peers and analysts to navigate risk and accelerate key business initiatives.

Members of Forrester’s Infrastructure & Operations Council are tackling these top priorities in 2017:

  • Improve and accelerate service automation by deploying leading technologies and balancing staff workloads to reduce redundancy and improve continuity.
  • Deliver high-quality service to the organization through accurate, best-in-class performance metrics that are critical to reliable and sustainable service.
  • Manage vendor management partners to provide a collaborative and productive relationship to source key infrastructure enhancements.

For a complete list of Infrastructure & Operations Council members’ top priorities, key questions, and a calendar of events, download the 2017 program overview.

Download program overview

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