Within the next few years, the Financial Services industry will face new challenges. Banks, Insurers, and Wealth Management organisations will need to focus and repivot their strategy as:
- Consumer attitudes and behaviours continue to evolve; consumers are more connected and increasingly make decisions based on their values.
- Emerging technology such as AI or 5G unleashes the next wave of product and service innovation and becomes a must-have for a successful business.
- Sustainability starts to dominate political and business agendas and forces financial services executives to future-proof their organisations.
Watch any of the below sessions On-Demand and learn from Forrester’s thought leaders as they share their research, best practices and ideas on how your business can prepare for the future of Financial Services in Europe.
The Future of Financial Services
by Jacob Morgan, Senior Analyst
Emerging Technology Trends In Banking
by Martha Bennett and Jost Hoppermann, VP, Principal Analysts
by Oliwia Berdak, VP, Research Director