Speakers

Luca Pronzati

Chief Business Innovation Officer, MSC Cruises

Gabi Steele

Data Visualization Engineer, WeWork

Monika Schulze

Head of Customer & Digital Experience , Zurich Insurance

Margaret Cyphers

User Experience & Creative Director, Google

Jens-Michael Peters

Head of CX, Innogy

Tim Oliver

Group Chief Customer & Marketing Officer, FWD Insurance

Carmine Muscariello

Vice President, Customer Experience, Operations & Quality, Bouygues Telecom

Paulina Gasinska

Chief Ethics Officer, mBank

Joana van den Brink-Quintanilha

VP, Principal Analyst, Forrester

Maxie Schmidt

Principal Analyst, Forrester

Gina Bhawalkar

Principal Analyst, Serving Customer Experience Professionals, Forrester

Jennifer Wise

Principal Analyst, Forrester

Michelle Beeson

Analyst, Forrester

Karine-Cardona-Smits portrait

Karine Cardona-Smits

Senior Analyst, Customer Experience, Forrester

Kelly Price

Kelly Price

Analyst, Forrester

Samuel Stern

Principal Analyst, Forrester

Thomas Husson

VP, Principal Analyst, Forrester

TJ Keitt

TJ Keitt

Principal Analyst, Forrester

James McCormick

Principal Analyst, Forrester

Enza Iannopollo

Senior Analyst, Forrester

Aurelie L'Hostis

Senior Analyst, Forrester

Rusty Warner

Principal Analyst, Forrester

CX Europe 2019 · November 14 – 15 · InterContinental London

InterContinental London — The O2
1 Waterview Drive
London SE10 0TW, United Kingdom
+44 20-8463-6868
Hotel website | Group Rate

Take advantage of our team discount by using discount code 3FORR2 for 3 tickets for the price of 2!