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Reputation.com delivers the only complete SaaS platform that lets location-based enterprises strengthen their reputations with consumers online and on site, across the entire customer journey. From finding products and services on search, to conversion, to operational improvements that deliver better experiences, our technology improves CX and turns customers into advocates.
Our technology helps enterprises monitor, request and respond to reviews and surveys, stream reviews and survey results to attract customers, and manage social media communities.. Companies can also glean actionable insights from unstructured online feedback to make operational improvements to improve reputation and drive competitive advantage.
Reputation.com’s technology manages tens of millions of consumer reviews, surveys and social media interactions across hundreds of thousands of online points of presence for global companies spanning 77 industry verticals, including healthcare, retail, automotive, restaurants and others.
For more information, visit https://www.reputation.com/.
Confirmit helps businesses operationalize feedback to drive change throughout their organizations using the world’s most secure, reliable and scalable solutions for Voice of the Customer, Employee Engagement and Market Research programs. Confirmit’s solutions enable companies to run feedback and research programs that increase revenue, reduce costs and promote culture change.
For more information, visit https://www.confirmit.com.
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the entire experience ecosystem to deliver clear business value. The platform features three clouds that all work seamlessly together to give companies a comprehensive understanding of the most important factors impacting their bottom lines, including: Customer Experience (CX) Cloud, Employee Experience (EX) Cloud, and Market Experience (MX) Cloud. InMoment’s approach of providing strategic technical, best practice and thought leadership support ensures that our nearly 500 brands across 95 countries realize maximum business impact.
For more information, visit http://www.inmoment.com/.
UserTesting is named the only leader in G2’s Fall 2019 Grid for User Research Software based on receiving the highest customer satisfaction score and having the largest market presence. UserTesting makes it possible to see, hear, and talk to customers as they experience your products. For over 10 years, UserTesting has helped half of the world’s top 100 leading brands, innovate faster, differentiate from the competition, and continually improve their customer experiences by integrating insights into everything they do.
For more information, visit https://www.usertesting.com.
Clarabridge’s SaaS based customer experience management solution helps hundreds of the worlds leading brands put customer feedback to work. Offering the most comprehensive solution for omni-source data collection, detailed customer and text analytics, broad distribution of insights and proven engagement is why leading brands trust Clarabridge to power their CEM programs. The result: increased customer satisfaction and loyalty.
For more information, visit http://www.clarabridge.com/.
CX Europe 2020 · November 18 – 19 · London
InterContinental London — The O2
1 Waterview Drive
London SE10 0TW, United Kingdom
Take advantage of our team discount by using discount code 5FORR4 for 5 tickets for the price of 4!