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Bold360 by LogMeIn
Bold360 by LogMeIn is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of A.I., Bold360 helps personalize and enhance every engagement – no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions.
And because Bold360 is ready to go on day one it starts providing actionable insights from the very first customer interaction, providing the fastest time to value from any AI-powered software on the market today.
With ground-breaking intelligence and out-of-the-box simplicity, Bold360 helps agents do what they do best: be human.
OpenText offers market-leading, best-of-breed customer experience management solutions, including Customer Communication Management, Digital Asset Management, Web Content Management, Voice of the Customer and Analytics. OpenText empowers marketers and business users with AI-powered capabilities to build data and insight-driven experiences that delight customers, and generate revenue while improving operations at scale. More than 5,000 customers are using OpenText Customer Experience Management solutions across the globe.
Dell Boomi (Boomi), one of the Dell group of companies, is the leading provider of cloud integration and workflow automation for building The Connected Business. Our cloud-native, low-code platform helps more than 7,500 organizations run better, faster and smarter. Our technologies connect applications, assure data quality and automate business processes.
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the entire experience ecosystem to deliver clear business value. The platform features three clouds that all work seamlessly together to give companies a comprehensive understanding of the most important factors impacting their bottom lines, including: Customer Experience (CX) Cloud, Employee Experience (EX) Cloud, and Market Experience (MX) Cloud. InMoment’s approach of providing strategic technical, best practice and thought leadership support ensures that our nearly 500 brands across 95 countries realize maximum business impact.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment A of Euronext Paris and belongs to the SBF 120 index.
SAP Customer Experience
SAP Customer Experience unlocks a world of digital innovation, customer value and growth that builds trusted relationships between brands and customers. Built on the foundation of the Intelligent Enterprise and powered by an open and extensible platform, the SAP C/4HANA integrated technology suite empowers businesses to manage the complete customer experience by putting a consent-driven, single customer view at the center of the business. It brings together customer data management, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce. SAP Customer Experience helps brands build long-term competitive differentiation and loyalty through experiences that are trusted, simple, personal, helpful, and connected to help customers achieve their goals
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
Tealium revolutionizes today’s digital businesses with a universal approach to managing customer data across web, mobile, offline and IoT. With the power to unify data from a single source of truth, Tealium’s Universal Data Hub enables organizations to leverage real-time data to create richer, more personalized digital experiences.
K2, a leader in low-code application development for digital process automation (DPA), enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses. More than 4 million users in over 84 countries, including 30 percent of Fortune 100, are using K2 to take control of their business processes, increase visibility and improve operational efficiency. Discover what you can accomplish when you connect your people, processes, and applications at K2.com.
Since 1993, EPAM has leveraged its software engineering expertise to become a leading global product development, digital platform engineering, and top digital and product design agency. Through its ‘Engineering DNA’ and strategy, consulting and design capabilities, EPAM delivers next-gen solutions that turn complex business challenges into outcomes for its customers.
Today, over 15,000 global customers, including Google, Facebook and Wechat rely on MessageBird to solve their customer experience challenges by building innovative solutions across emerging mobile channels like automated Whatsapp, Wechat, Line or programmable SMS and Voice. Our SMS, Chat, and Voice APIs continue to revolutionise company-customer interactions, making companies communicate with their customers like you communicate with your friends.