The Time Is Now: Lead With Experience

CX and marketing exist to win, serve, and retain customers. But silos and miscommunication keep this power duo from reaching their full potential. For this reason, we’ve made collaboration between CX and marketing the central theme of CX Sydney.

Customers want more meaningful and frictionless experiences. Learn how marketers and CX professionals can come together to ensure your firm provides just that. CX Sydney will empower you to go further, collaborate better, and unlock the transformative power of customer experience.

All registered attendees can access the CX Sydney Virtual Experience here. Sessions will go live at 9am AEST on 30th April.

CX Sydney Virtual Experience


Michael Barnes

VP, Research Director, Forrester

James L. McQuivey, PhD

VP, Principal Analyst, Forrester

Shar VanBoskirk

VP, Principal Analyst, Forrester

Maxie Schmidt

Principal Analyst, Forrester

Fatemeh Khatibloo

VP, Principal Analyst, Forrester

James Staten

VP, Principal Analyst, Forrester

Jason Bradshaw

Chief Customer & Marketing Officer, Volkswagen Group Australia

Zhi Ying Barry

Zhi Ying Barry

Senior Analyst, Forrester

Amit Bhatia

Amit Bhatia

Senior Analyst, Forrester

Jinan Budge

Principal Analyst, Forrester

Sam Higgins

Principal Analyst, Forrester

Mavis Liew

Principal Analyst, Forrester

Riccardo Pasto

Senior Analyst, Forrester

Vasupradha Srinivasan

Senior Analyst, Forrester

Virtual Experience

  • An immersive and engaging virtual environment
  • Global and local Forrester thought leaders
  • Engaging sessions featuring key research and insights
  • Interactive networking opportunities
  • Ability to book private sessions with Forrester analysts


Team Discounts

3FORR2: Three tickets for the price of two. Register using discount code 3FORR2.

  • 3 Client passes

    1200 AUD


    All Pricing in AUD. Attendees who purchase by credit card will be charged in USD.

  • 3 Non-Client Passes

    1400 AUD

  • 3 Government, education, and nonprofit

    1,000 AUD


Statement On COVID-19

Read our most up to date policies and procedures related to the coronavirus.

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CX Sydney · April 30 · Live Virtual Experience

Take advantage of our team discount by using discount code 3FORR2 for three tickets for the price of two!