Summit Asia Pacific 2020 Sponsors
Sponsor A Forrester Event
Forrester Forums are different. Join our experts in CX, digital transformation, privacy and security, and marketing for immersive experiences. These events offer inspirational content from industry innovators, deep-dive sessions on niche topics you care about, and high-caliber networking with peers that share your title, industry, and mindset. Add on 1:1 time with analysts and skill-building workshops for an inspiring and productive experience.
Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
OpenText offers market-leading, best-of-breed customer experience management solutions, including Customer Communication Management, Digital Asset Management, Web Content Management, Voice of the Customer and Analytics. OpenText empowers marketers and business users with AI-powered capabilities to build data and insight-driven experiences that delight customers, and generate revenue while improving operations at scale. More than 5,000 customers are using OpenText Customer Experience Management solutions across the globe.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment A of Euronext Paris and belongs to the SBF 120 index.
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
SugarCRM is a customer experience solutions leader enabling businesses to deliver highly relevant, personalized attention throughout the lifetime of a relationship. Our innovative time-aware CX platform provides historical insight into customers, enabling companies to understand, strengthen and communicate more effectively. The result? Accelerated demand generation, increased revenue, superior customer care, and elevated loyalty.
Based in Silicon Valley, SugarCRM is backed by Accel-KKR. Nearly 4500 mid-market and enterprise businesses in over 120 countries rely on SugarCRM.
To learn more visit https://www.sugarcrm.com or follow @SugarCRM.
NOTE: SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.
The best customer experiences are built with Zendesk. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business. Zendesk serves businesses across hundreds of industries, with more than 145,000 paid customer accounts offering service and support in over 30 languages. Zendesk is headquartered in San Francisco, and operates worldwide with 17 offices in North America, Europe, Asia, Australia, and South America.
Imagine if your website or mobile app could see exactly what your customers do in real time, and why they did it? This is no longer a hypothetical question, but a real possibility. This is Glassbox, an innovative customer experience solution to help your organization manage the results of big data analytics. Glassbox is the first Enterprise analytics platform that analyses every digital customer interaction.
Verticurl helps multi-national organizations implement, maximize and optimize marketing technologies by delivering industry leading solutions with speed, confidence, and a global delivery model that enables the success of our customers.
The Verticurl team is made up of more than 800 demand generation professionals in NorthAmerica, Canada, United Kingdom, Germany, Mexico, Singapore, India, Indonesia, Australia, China, Korea, Japan, Costa Rica, and Brazil.
Verticurl is owned by Ogilvy, an award-winning integrated creative network that makes brands matter for Fortune Global 500 companies as well as local businesses, and is part of the WPP network, the world’s largest communications services group.
Events are a powerful marketing channel, but measuring their true impact can be tricky. The Cvent Event Marketing and Management platform helps event marketers drive higher attendance, increase attendee engagement, and track real-time event insights. Today’s most successful event marketers connect that valuable data to the rest of their sales and marketing technologies.