Policies, Statement, And Methodologies

Citation Policy

Integrity, objectivity, and strict adherence to rigorous research methodologies are core values at Forrester Research, Inc. (“Forrester”).

View Policy

Integrity Policy

Forrester is an independent research and advisory firm that produces objective research and analysis for leaders in technology and marketing roles. Integrity is a core value of our company and our brand. Forrester employees may not engage in activities that will compromise — or appear to compromise — the integrity of our research.

View Policy

Privacy Policy

Forrester respects your privacy. The ways in which we collect and use data from use of our website and certain other interactions with our clients are listed below.

View Policy

Media Citation Policy

All information provided by Forrester Research, Inc. (“Forrester”), in any form (“Information”), is proprietary information that belongs to Forrester and is protected by US and international copyright law and conventions.

View Policy

Forrester Wave™ Vendor Review Policy

The Forrester Wave is designed to be a collaborative process between research teams and vendor companies — a process that provides opportunities for dialogue and review prior to the publication of a Forrester Wave.

View Policy

Forrester New Wave™ Vendor Review Policy

Prior to Forrester New Wave publication, Forrester asks participating vendors to examine our findings, provide comments, and suggest changes to improve the accuracy of the Forrester New Wave at two points in the process.

View Policy

Forrester Wave and Forrester New Wave Incomplete Vendor Participation Policy

Vendors are generally eager to participate in Forrester Wave evaluations — they are some of our most widely read documents and Forrester clients use these valuable reports to help inform their purchasing decisions.

View Policy

Refund Policy

If you purchased an individual research document or Webinar and are not completely satisfied, please notify us within 24 hours of your purchase for a full refund.

View Policy

UK Modern Slavery Act Statement

Forrester Wave Methodology

The Forrester Wave is Forrester’s evaluation of vendors in a software, hardware, or services market, written for the role professionals we serve.

View Methodology

Forrester Industry Wave Methodology

The Forrester Industry Wave is Forrester’s expert review evaluation of brands (firms) and the digital experiences they deliver to consumers.

View Methodology

Forrester Tech Tide™ Methodology

The Forrester Tech Tide is a report that examines the maturity of an ecosystem of technologies and helps clients make decisions on which technologies to invest in and when.

View Methodology

Copyright

Entire contents © 1997-2019, Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRankings, and Total Economic Impact are trademarks of Forrester Research, Inc.

View Policy