Financial Express – WhatsApp Pay: Why Facebook-Owned Messaging Service Hasn’t Exploded Yet In Its Biggest Market India

According to Forrester, 52% of Australian online adults agreed that they want to do all of their banking on a mobile app on their smartphone, up from 42% in 2020. In 2023, 76% of Australian Millennials and 69% of Gen Zers expect to be able to accomplish any financial task through a mobile app. To [...]

According to Forrester’s US Financial Services Customer Trust Index Rankings, 2023, consumer trust in US financial services firms remained relatively weak and largely unchanged in 2023. US banks were the only firms to achieve a measurable improvement in average trust scores — despite the turmoil initiated by the failure of Silicon Valley Bank. The improvement [...]