VP Customer Experience & Digital Innovation, Bob’s Discount Furniture
As a digital-first marketing and operations leader, David has founded, grown, and sold several companies, as well as served in executive roles at high-growth companies. Currently David leads customer experience strategy for Bob’s Discount Furniture, backed by Bain Capital. At Bob’s Discount Furniture, David focuses on how technology can help Bob’s understand the customer journey, and how technology can improve every step of that journey for Bob’s customers.
Prior to joining Bob’s, David founded and sold a SaaS restaurant technology company to a company backed by the co-founder of Uber. Before that, David was President of Creative & Technology at award-winning digital-first agency 360i, named one of the top 3 agencies in the country by Advertising Age and acquired by Dentsu.