CX SF 2019

October 17 – 18  |  San Francisco Marriott Marquis

John Patterson

VP of Customer Experience, Sage

JP is Sage’s VP of Customer Experience, responsible for CX strategy for all regions in which Sage operates. 

JP joined Sage as Head of CX for the UKI, moving into a global role after just 18 months and is responsible for many of the improvements we have seen in that time, resulting in winning 6 external CX awards in 2018 and 2019, recognizing our excellence in CX from Temkin Group, Rant & Rave, (UK), CRC Gold awards (Spain) and Relationship Client Management (2 times – France). 

JP brings with him a wealth of experience as a CX lead, having previously worked in the CX or Services space for numerous companies, including Virgin Media, EE and Liberty Global where he won multiple awards including the UK Customer Experience awards and European Customer Experience awards.