CX SF 2019

October 17 – 18  |  San Francisco Marriott Marquis

Marisa Kopec

Vice President, Innovation and Product Management, Forrester

Marisa Kopec is Vice President of Innovation and Product Management at Forrester. She is member of SiriusDecisions’ Executive Leadership Team and also serves as a Research Fellow.

Before joining SiriusDecisions, Marisa spent 12 years with Gartner, most recently as a managing vice president and product marketing leader for Gartner’s High-Tech and Telecom Programs business unit. She was responsible for the launch of new products into the direct sales channel, including sales communication, training and engagement, as well as external product promotion and client communications.

Prior to this role, Marisa was vice president of global corporate marketing, where her accomplishments included launching a new brand strategy and architecting the development of the company’s first customer-centric data warehouse. She also instituted Gartner’s first data privacy policies and processes, and held the title of chief privacy officer.

Marisa’s Gartner tenure also included serving as vice president of marketing communications, responsible for interactive marketing strategy and corporate marketing communications, planning and execution. Prior to that, she directed Web design and operations, assuming end-to-end responsibility for the architecture of

Before Gartner, Marisa spent six years as the global marketing director at Marine Management Systems, a small software company. She began her career at Modem Media, creating online promotional strategies for clients including Ford Motor Co., Godiva, JCPenney and Sears.

Marisa received an MBA in marketing from the University of Connecticut and a BA from the College of the Holy Cross.