Head of Optimization & Personalization, Digital Operations, Verizon Consumer Group

Ning Gao leads digital optimization & personalization at Verizon Consumer Group. Her focus is on rapid growth through AI, data, customer experience, optimization and personalization. She has spent more than a decade at top digital agencies such as LBi and Razorfish and delivered big growth for top-tier brands such as American Express, McKinsey, Ford, TD Bank, BBVA, Nielsen, MasterCard, and AT&T. As a speaker or panelist, she has been featured in Open Mobile & Digital Experience Summit, Think CX Series, Forbes Women, Ford Global Marketing Summit, Huffington Post etc.