CX Europe 2019

November 14 – 15  |  InterContinental London

Paulina Gasinska

Chief Customer Officer and Chief Ethics Officer, mBank

Paulina started her career as an attorney, licenced in Poland and the US with ten years’ experience in Tier 1 international law firm, specializing in the area of corporate, banking, M&A and litigation. She transformed into an expert on customer experience / client and employee empathy. Leader of transformation program aimed at creating culture oriented at happy customers and happy employees, offering ethical, brand-aligned, intuitive, and innovative experiences for customers, along all touchpoints and during entire relationship with the company.

CX Europe 2019 · November 14 – 15 · InterContinental London

InterContinental London — The O2
1 Waterview Drive
London SE10 0TW, United Kingdom
+44 20-8463-6868
Hotel website | Group Rate

Take advantage of our team discount by using discount code 3FORR2 for 3 tickets for the price of 2!