Paulina Gasinska

Chief Customer Officer and Chief Ethics Officer, mBank

Paulina started her career as an attorney, licenced in Poland and the US with ten years’ experience in Tier 1 international law firm, specializing in the area of corporate, banking, M&A and litigation. She transformed into an expert on customer experience / client and employee empathy. Leader of transformation program aimed at creating culture oriented at happy customers and happy employees, offering ethical, brand-aligned, intuitive, and innovative experiences for customers, along all touchpoints and during entire relationship with the company.

CX Europe 2019 · November 14 – 15 · InterContinental London

InterContinental London — The O2
1 Waterview Drive
London SE10 0TW, United Kingdom
+44 20-8463-6868
Hotel website | Group Rate

Take advantage of our team discount by using discount code 3FORR2 for 3 tickets for the price of 2!