Seles Sebastin

Senior Research Associate, Forrester

Seles Is a Senior Research Associate at Forrester focusing on CX and channel strategy for financial services professionals. Seles graduated with a Bachelor of Political Economy and Social Science, majoring in International Relations and HR from the University of Sydney. Her focus areas are  values-based CX, crisis management and communication and has conducted the Forrester Digital Experience Review for Australian Mobile Apps for the last 3 years.