Senior Design Strategist, EPAM Continuum 

Zach has helped plan and run product and services projects around mobile phones, healthcare, agriculture, transportation, and education, and has worked in China, Japan, Myanmar/Burma, Vietnam, Jordan, Italy, Thailand, Denmark, England, and the United States. Zach’s writing has appeared in Fast Company, The Atlantic, Touchpoint—The Journal of Service Design, and Core77. He has guest lectured for classes at Stanford’s d.school, Carnegie Mellon School of Design, and the Massachusetts College of Art and Design, and has presented at MidwestUX and the Ethnographic Praxis in Industry Conference.