Changing consumer behaviours, regulation, and competition are radically transforming the financial services sector. As regulators enable consumers to have more control of their data, the financial services value chain will fragment further. In this new world, consumers will dictate who they want to build relationships with, how they want to engage, and where firms fit in their own ecosystems. Whether financial services firms survive or thrive depends on how open and collaborative they are.
Join Senior Analysts Jacob Morgan and Zhi-Ying Barry at this webinar to find out what it means and:
How consumer behaviour will change post COVID-19
How financial services firms in Australia and New Zealand are responding to changing consumer behaviour and an open future
How leading global financial firms are embracing openness
Duration: 45 mins
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