Analyst One-on-One Meetings Coverage
Aurelie L’Hostis, Principal Analyst
Digital Strategy, Digital Experience, Future of Digital Experiences, Consumer Financial Services, Financial Technology, Sustainable Finance
Brad Haag, Senior Analyst
B2C Marketing, Marketing Measurement (B2C), Marketing Analytics Methods (B2C), Return On Marketing Investment (B2C), Marketing Attribution (B2C), Brand Measurement And Value (B2C), Marketing Dashboards (B2C)
Chiara de Gasparin, Analyst
Digital Analytics, Experience Optimization, and Personalization Strategies and Technologies
David Wheable, VP, Consulting Director
Information Technology Leadership, Sourcing Strategy & Execution, Business & IT Alignment, Technology Pricing & Licensing
Edoardo Zavarella, Principal Consultant
Digital Business Strategy & Transformation, Customer-Centric Digital Operations, Digital Marketing & Consumer Behavior
Enza Iannopollo, Principal Analyst
Privacy and Trust, Security and Risk, Data Governance, AI Compliance
James McQuivey, VP, Research Director
Future of Work, Workforce Technology Adoption, Employee Experience, Consumer and Workforce Psychology, Digital Disruption & Innovation
Joana de Quintanilha, VP, Principal Analyst
Journey-Centric Transformation, Journey Innovation, Cross-Functional Collaboration, Mental Models, Empathy, Getting Started and Scaling Journey and Ecosystem Mapping, Optimizing Journey Value for Customer and Company, Designing for Emotion, Harnessing Friction in Customer Journeys, Journey Orchestration, Employee Journey Mapping, Agile CX, and Aligning Brand/CX/Marketing.
Katy Tynan, VP, Principal Analyst
Organizational Change, Learning and Development, Future of Work
Manuel Geitz, Principal Analyst
Innovation, Digital Transformation, Strategy & Strategic Planning
Maxie Schmidt, VP, Principal Analyst
CX Metrics, Metrics for Customer Journeys, Optimize Value For Customer, Culture and Metrics, Measuring Emotion in CX, ROI of CX
Nicky Briggs, VP, Principal Analyst
B2B Marketing, Portfolio Marketing, Account-Based Marketing
Oliwia Berdak, VP, Research Director
Consumer Financial Services, Digital Business Transformation, Digital Strategies, Digital Experience, Financial technology, Consumer Trust
Paul Ferron, VP, Research Director
B2B Marketing & Sales
Richard Sheahan, VP, Principal Consultant
Customer Experience Management
Rusty Warner, VP, Principal Analyst
B2C marketing, marketing technology, cross-channel marketing, next best experience decisioning, personalization
Thomas Husson, VP Principal Analyst
B2C Marketing & CMO Priorities, Brand and Customer Experiences, Marketing and Technology Innovation Including AI and GenAI, Conversational Marketing and Experiences, Future of Digital Experiences, Sustainability & Green Market Revolution
CX Summit EMEA · June 2 – 4, 2025 · London & Digital
Contact us at events@forrester.com.