Agenda
Tuesday
Oct 29- 9:00 am – 10:00 am AEDT Registration & General Breakfast
- 10:00 am – 11:30 am AEDT Opening Remarks & Keynote Sessions
- 11:30 am – 12:00 pm AEDT Marketplace Break
- 12:00 pm – 1:10 pm AEDT Case Study & General Session
- 1:10 pm – 2:00 pm AEDT Lunch & Marketplace Break
- 2:00 pm – 3:45 pm AEDT Case Studies & General Session
- 3:00 pm – 3:30 pm AEDT Analyst-Led Roundtables
- 3:45 pm – 4:15 pm AEDT Marketplace Break
- 4:15 pm – 5:35 pm AEDT Keynote Sessions & Closing Remarks
- 5:35 pm – 6:35 pm AEDT Reception
Tuesday Oct 29
General Breakfast (In-Person Only)
Acknowledgment of Country (In-Person Only)
Speakers:
Chiara Bragato, Research Associate, Forrester
Unleash Your Potential With High-Performance IT In An Age Of AI
Delivering business results through technology requires tech leaders to align, adapt, and develop a higher level of trust with business teams. How do leaders achieve and sustain this level of performance to unleash the promise of emerging technologies — while delivering on mission-critical projects? We will present a framework for turning today’s technology disruption into a high-performance strategy to enable success, cocreate value, amplify impact, and transform the business. In this session, you will learn:
- How high-performing firms align and adapt technology to changing business dynamics through four investment styles.
- Why regularly calibrating your strategy can instill a higher level of trust with business partners.
- How to assess the potential for emerging technologies, like predictive and generative AI, on business growth, productivity, and execution.
Speakers:
Sam Higgins, Principal Analyst, Forrester
Guest Keynote | Fireside Chat: Transforming IT For High Performance In a Complex Environment (In-Person Only)
In this fireside chat, Tracy Deveugle-Frink, the Head of Digital Products at Western Power, will share how Western Power is transforming IT from a project-based to an agile, product-focused model, using alignment, trust, and adaptivity as core principles. Faced with regulatory constraints, evolving policies on decarbonization, and the need to adapt to technological advancements like distributed energy and microgrids, the company operates in a constrained environment where innovation is crucial. Join us for an in-depth discussion on how High Performance IT can be help achieve both operational excellence and sustainable business growth in such a demanding environment.
In this session, you will learn:
- How aligning IT strategies with business objectives ensures that technology investments drive significant business value.
- The importance of building trust with both technical and non-technical stakeholders, and how fostering a culture of adaptivity enhances responsiveness to changing market demands.
- The necessity of evolving IT capabilities, including infrastructure, workforce skills, and governance, to support a product-centric operating model.
Speakers:
Tracy Deveugle-Frink, Head of Digital Products, Western Power
Frederic Giron, VP, Senior Research Director, Forrester
Networking Coffee Break (In-Person Only)
Forrester Women's Program: The Guy’s Guide To Being An Ally (In-Person Only)
Join us for an open and honest discussion focused on practical strategies for male allies to support and advocate for diversity, equity and inclusion in the workplace. This session will emphasize the importance of understanding and addressing conscious, and unconscious biases, actively understanding your colleagues’ experiences, and using your position and influence to fix, and to make the tech industry and beyond an inviting environment for all people, voices and perspectives.
In this session, you will learn from our male ally speakers that:
- Inclusion requires intentional effort – learn how to speak up against exclusion, and how to become an active ally.
- Exclusion can be accidental – learn how to avoid being an accidental jerk.
- There are horror stories your colleagues may not have told you – learn how to pay attention to the experiences of women in the workplace.
- Mentorship and sponsorship matter – learn how you can mentor and sponsor your colleagues to close gender pay gaps, advance their careers and visibility.
Speakers:
Jinan Budge, VP, Principal Analyst, Forrester
Sam Higgins, Principal Analyst, Forrester
Graeme Beardsell, Executive Vice President and Chief Executive Officer , Fujitsu Asia Pacific
Aligning Tech Success With The Metrics That Matter (In-Person Only)
All organizations have KPIs (or are gravitating toward OKRs), but these metrics are often misaligned, lack clarity and accountability, or worse, encourage competition instead of collaboration. Successful high-performance IT (HPIT) organizations value and prioritize alignment, trust, and adaptability, which cascades down to the metrics they track. Join this session to learn what your IT organization should measure for success and how to drive cross-functional alignment to power business results. In this session, you will learn:
- Why measurement misalignment jeopardizes success for HPIT organizations.
- What measurement alignment encompasses.
- How you can drive alignment cross-functionally.
Speakers:
Zhi Ying Barry, Principal Analyst, Forrester
Networking Lunch (In-Person Only)
Executive Leadership Exchange (Invite Only): Exclusive Lunch (In-Person Only)
Drive High Performance Across Alignment, Adaptivity And Trust.
Alignment, Trust, and Adaptivity are the core guiding principles of Forrester’s high-performance IT model. They are not just theoretical constructs, but practical tools that have been proven to drive superior business results.
In this invitation-only discussion for Technology Executives, held over a private lunch, we’ll explore how organisations including the winner of Forrester’s Technology Strategy Impact Award have used these principles to shape the right IT strategy and achieve their business goals. To succeed in today’s environment, despite being in a state of ‘perma-crisis’, tech execs must develop an IT strategy and operating model that delivers business success – and this will only come from building better alignment, trust, and adaptivity. Join us for this insightful session as we dissect these principles and provide practical guidance on how to drive high performance across these three dimensions.
Speakers:
John Brand, VP, Advisor, Forrester
Frederic Giron, VP, Senior Research Director, Forrester
Suthagar Seevaratnam, Chief Information Security Officer, Vocus Group Limited
Cultivate An Adaptive Mindset For High-Performance IT
Achieving high-performance IT requires continuous improvement in business results through adaptive and responsive technology strategies. By adopting an adaptive investment thesis, technology leaders can navigate dynamic business environments to optimize performance. But how can an adaptive mindset align with a firm’s overarching business strategy, competitive edge, and evolving technology investment philosophy? How do these parameters shift as AI and automation integrate into the business model? Explore how an adaptive mindset can drive high-performance IT, ensuring technology investments remain responsive to business needs with technological advances and market shifts. In this session, you will learn:
- The key characteristics of an adaptive mindset.
- How to ensure your tech investments remain agile and responsive to business needs.
- Real-world examples of companies that have successfully adopted an adaptive mindset.
Speakers:
Leslie Joseph, Principal Analyst, Forrester
Guest Keynote | Fireside Chat: Exploring Beyond Blue’s AI Journey Through the Lens of Adaptivity (In-Person Only)
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AI Innovations in Mental Health: How AI is being used for personalized support and triaging.
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Balancing AI and Human Empathy: How Beyond Blue ensures technology enhances, not replaces, human care.
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Adaptive AI Strategies: Their cautious, community-focused approach to AI integration in mental health services.
Speakers:
Leslie Joseph, Principal Analyst, Forrester
Susan Kelso, Chief Experience Officer, Beyond Blue
Networking Coffee Break (In-Person Only)
Analyst-Led Roundtable (In-Person Only)
These dynamic, interactive sessions provide attendees the opportunity to engage with Forrester experts, as well as with peers, to gain deep insights, ask questions, share their own experiences, and collaborate in a focused, small-group setting. The session is designed to foster meaningful dialogue, offer actionable takeaways, and help attendees stay ahead in their strategic planning and decision-making.
The Role Of Enterprise Architecture In High-Performance IT
Enterprise architecture (EA) has been undergoing a theological and religious reformation. Today’s EA reformers seek to focus on linking EA outputs to business performance while also moving from design-driven to data-driven EA. Join a peer discussion led by Sam Higgins, principal analyst at Forrester, to hear how your industry colleagues are approaching EA and its role in achieving high-performance IT outcomes.
Speakers:
Sam Higgins, Principal Analyst, Forrester
Embracing AI And Automation For High-Performance IT
AI and automation opportunities are seemingly endless, but in tight economic times, careful consideration is needed to ensure high-performance IT outcomes. Join a peer discussion led by Leslie Joseph, principal analyst at Forrester, to hear how your industry colleagues are approaching this new frontier of technology investment.
Speakers:
Leslie Joseph, Principal Analyst, Forrester
Aligning IT Strategy With Business Goals: Forrester's IT-Strategy-On-A-Page
Forrester’s IT-Strategy-On-A-Page Template is a highly condensed but comprehensive tool for technology leaders. Its value lies in its ability not only to synthesize complex information into an easily digestible format but also to foster alignment, clarity, and forward momentum within an organization. Join a peer discussion led by Alisha Coates, VP, principal consultant at Forrester, to hear how to leverage this powerful tool to effectively communicate and activate your IT strategy across the organization.
Speakers:
Alisha Coates, VP, Principal Consultant, Forrester
Who Is Your CISO? Understand Their Background To Reduce Risk And Bolster Trust
High-performance IT (HPIT) emphasizes trust as one of its three guiding principles, which means your CISO must be part of strategy planning to avoid misalignment and silos. Whether the CISO is a direct report or a peer, understand their background and hire in accordance to your HPIT strategy. If you position the strategy so it resonates with your CISO, they will structure investments to align to your HPIT capabilities. In this session, you will learn:
- The key characteristics of an Asia Pacific CISO — their career paths, education, and tenures.
- Understand how your CISO’s background can impact your strategy.
- Hire the right CISO, or decode your strategy, to allow for maximum support of your HPIT capabilities.
Speakers:
Jinan Budge, VP, Principal Analyst, Forrester
Forrester’s 2024 Technology Awards (In-Person Only)
In this session, we will announce the winners of this year’s Technology Awards in two categories: Technology Strategy Impact and Enterprise Architecture.
Speakers:
Frederic Giron, VP, Senior Research Director, Forrester
Richard Heeley, CIO, Macquarie Banking and Financial Services (BFS)
Iain Gauld, Chief Information Officer, Contact Energy
Meet The 2024 Technology Award Winners (In-Person Only)
Join us for this interactive Q&A with Forrester’s 2024 Technology Award Winners.
Meet the Technology Strategy Impact Award Winner
Join us for this interactive Q&A with Forrester’s Technology Impact Award Winner.
Speakers:
Frederic Giron, VP, Senior Research Director, Forrester
Richard Heeley, CIO, Macquarie Banking and Financial Services (BFS)
Meet the Enterprise Architecture Award Winner
Join us for this interactive Q&A with Forrester’s Enterprise Architecture Award Winner.
Speakers:
Sam Higgins, Principal Analyst, Forrester
Iain Gauld, Chief Information Officer, Contact Energy
Networking Reception (In-Person Only)
Join us for a reception full of networking, fun, food, and refreshments.