President/CEO, Navy Federal Credit Union
Mary McDuffie is the President/CEO at Navy Federal Credit Union, headquartered in Vienna, Virginia.
Ms. McDuffie joined Navy Federal in 1999, serving as senior vice president for marketing and product development. Ms. McDuffie was later promoted to executive vice president for lending, where she led the credit union’s consumer, credit card, mortgage and equity loan activities, from originations to collections. She then moved to executive vice president of Delivery Channels and Communications. In this role, Ms. McDuffie oversaw digital banking, contact center operations, marketing and research operations. Most recently, Ms. McDuffie served as chief operating officer at Navy Federal before assuming her current role on January 18, 2019.
Before joining Navy Federal, Ms. McDuffie served as senior vice president of marketing for Star Systems, Inc. She began her career with J. Walter Thompson (JWT), working in the Washington, D.C. and Jakarta, Indonesia offices. Over her career, she has worked with a wide range of clients, including the United States Marine Corps, IBM, Kodak, Unilever and Freddie Mac.
Ms. McDuffie graduated with honors from Wellesley College.