VP Big Data & Advanced Analytics, American Express

Pursuit of knowledge and curiosity lead from engineering background manufacturing furniture to finance and computer science to current interest in data driven insights and paramotoring. Long career in American Express spanning 20 years mainly in customer servicing support functions.  Striving to drive cultural change from intuition-based hypothesis to data driven decision making while facilitating growing challenges with blending of technical and analytical skills.  All with a sense of risk and adventure to keep things interesting.