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Forrester’s Top 10 Emerging Technologies For 2025: Automation Evolves, Robots Rise, And Synthetic Data Steps Forward

Brian Hopkins 6 days ago
Emerging technology isn’t just speeding up — it’s splintering into newer, riskier, and more powerful directions. Learn three noteworthy changes to this year’s top 10 emerging technologies list and one foundational truth that hasn’t changed in this preview of our upcoming webinar and new report.
Blog

Racing Ahead: Emerging Technology Adoption In The APAC Region

Biswajeet Mahapatra 5 days ago
The Asia Pacific region is no longer following global tech trends — it is setting them. Once seen as a fast adopter, APAC is now a bold innovator, building new technologies from the ground up. Get some examples and use cases in this preview of our upcoming webinar.
Blog

RSAC Conference 2025: Welcome To The Petting Zoo

Sandy Carielli 6 days ago
From live goats and puppies to robot dogs and animal costumes, the RSAC Conference 2025 delivered some unexpected surprises. But it also delivered the usual insight into various trends in the security market today. Find out more in this RSAC review.

Discover 10 Top Emerging Technologies For 2025

Be among the first to explore the emerging technologies set to transform industries and redefine strategies. Join our live webinar with Forrester VP Brian Hopkins on May 21. Exclusive insights + live Q&A!

Blog

US Federal Workforce Layoffs: Can AI Agents Step In?

Craig Le Clair May 5, 2025
The need for federal agencies to achieve more with less is a constant drumbeat, and AI agents could help meet this challenge. Forrester has ranked the top 11 AI agent use cases for federal government that will help federal agencies streamline operations, enhance efficiency, and deliver more impactful services.
Blog

Power Growth With Your Total Experience

Thomas Husson May 2, 2025
When companies improve both brand equity and CX in tandem, there is a significant revenue uplift. Learn more at CX Summit EMEA June 2–4, 2025, in London.
Blog

SLED CIOs: Brace For DOGE Impact

Sam Higgins May 1, 2025
State CIOs now stand at a critical junction — caught between the promise of streamlined, citizen-centric government and the peril of hollowed-out public institutions dressed in the language of reform. Your next move determines whether your DOGE effort becomes a blueprint for smart reform — or a cautionary tale.

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Blog

The 95-5 Rule Is Not A Rule, But It’s Not A Myth Either

John Arnold 42 minutes ago
The more I see social media conversations about brand versus demand or ideas like the 95-5 rule, the more I realize that a lack of good, objective data is at the center of these conversations. The conversations are typically spawned by someone or some company that wants marketers to increase their advertising investments or hire […]
Blog

Unlock Optimization Opportunities: The Golden Thread From CX To Value Streams

Joe Cicman 57 minutes ago
In today’s volatile business environment, executives face the dual challenge of optimizing costs while maintaining exceptional customer experiences. Our new report, The Golden Thread From CX To Value Streams Reveals Optimization Opportunities, offers a strategic approach to navigating these complexities. The office of the CIO, however, often faces specific hurdles when engaging teams to leverage […]

Win Over Complex Buying Groups With Adaptive Programs

B2B buying groups are more complex than ever. Discover how to align priorities, drive consensus, and boost marketing’s impact with adaptive programs. Watch the webinar replay for buyer insights based on research.

Blog

It’s Time To Start Planning Your Postquantum Migration

Sandy Carielli 4 hours ago
When will quantum computers will be able to break asymmetric cryptography and algorithms? And what steps should you take to prepare? Find out in this preview of a report on quantum security.
Blog

Healthcare Organizations: Turn Volatility Into Strategic Advantage

Arielle Trzcinski 6 hours ago
Adaptability and agility will differentiate healthcare organizations that flourish amid volatility, per our new research, “Healthcare Leaders: How To Thrive Through Volatility.”
Blog

Microsoft Races To Reassure Anxious Tech Execs In Europe

Dario Maisto 10 hours ago
Increasing geopolitical volatility has characterized the last three years in Europe and is reaching new heights. Learn what Microsoft has committed to do and what tech executives should watch out for.
Blog

Geopolitics Accelerates Emerging Technology Investment In Europe

Martha Bennett 3 days ago
Contrary to popular misconception, European firms aren’t lagging behind in emerging technology adoption, and there’s no lack of innovative startups. Get a look at a few of this year’s top 10 emerging technologies through a European lens.
Blog

Highlight Reel: Insights From The Latest OMS Forrester Wave™

Emily Pfeiffer 4 days ago
Read this Forrester blog for the top lessons learned from interviews with order management system customers.

Prove CX ROI And Gain Executive Buy-In

Struggling to make execs see the value of CX? Download our guide and ROI calculator to craft a winning business case and secure funding for your CX initiatives.

Blog

Lassen Sie sich nicht von isolierten CX-Kennzahlen bremsen, sondern treten Sie in Aktion – auf dem CX Summit EMEA

Martin Gill 8 Mai 2025
Zu viele Unternehmen investieren in CX, um zu verbessern, was ihre Kunden über ihre Erfahrungen sagen, anstatt diese Erfahrungen tatsächlich zu verbessern. Auf dem CX Summit EMEA 2025 erfahren Sie, wie Sie bessere, bedeutungsvollere Erlebnisse schaffen, die Loyalität und Wachstum fördern.
Blog

How Emerging Tech Will Transform Digital Banking Experiences Over The Next Decade

Aurelie L'Hostis 5 days ago
Over the next decade, banks, fintechs, and big tech firms will use a combination of maturing and emerging technologies to introduce innovative interfaces, making digital experiences more intuitive and human-centered. These technologies will amplify consumer understanding, enhance automation, and accelerate the orchestration and delivery of digital banking experiences. As a result, digital banking experiences are evolving to become more assistive, anticipatory, and agentic, empowering consumers in unprecedented ways.
Blog

B2B Summit EMEA Awards — Call For Entries

Nicky Briggs 5 days ago
The deadline for submissions into the Forrester B2B Summit EMEA Awards is July 14, 2025. Read this blog to find out how to apply, what makes a strong entry, and what set our past winners apart.
Blog

If Your Job Is At Risk Of Being Replaced By AI, It May Not Be Your Fault

Betsy Summers 5 days ago
Your organization has likely created lots of paperwork and process. And you signed up to manage that as it was outlined in your original job description. Now you may be replaced by AI. Get some useful guidance on why this is happening and how you can recognize it.
Blog

RSAC Conference 2025: Innovation Sandbox Turns 20

Sandy Carielli 5 days ago
RSAC Conference 2025 featured the 20th annual Innovation Sandbox competition. Learn more about the entrants and results in this review of the event.

Is Your Security Ready For Today’s Volatility?

Economic turmoil, cyberattacks, and rising regulations demand strong security leadership. Watch our webinar for tips on reducing risk, cutting costs, and leading through change.

Blog

Tackling Cloud Security: US Federal Edition

Andras Cser 5 days ago
Back in 2007, the first US federal CIO, Vivek Kundra, was appointed. Shortly after in December of 2010, he launched one of the world’s first “cloud-first” initiatives, making many US federal agencies such as the General Services Administration (GSA) some of the earlier innovators in this arena.
Blog

Now Live — The Forrester Wave™: Customer Analytics Services, Q2 2025

Zeid Khater 5 days ago
I am excited to announce The Forrester Wave™: Customer Analytics Services, Q2 2025. The customer analytics services market has always evolved alongside emerging technology — from big data to cloud to AI.
Blog

Human Capital Management Solutions: The Hottest Trends And Business Impact

Akshara Naik Lopez 6 days ago
Forrester recently published The Human Capital Management Solutions Landscape, Q2 2025. We took a peek at 41 vendors, the new set of core use cases for human capital management (HCM), and what new extended use cases are picking up in the market along with the traditional and new HCM capabilities.
Webinar

Leading Through Volatility: Consumer Marketing, CX, And Digital Expert Panel

Ready to tackle market volatility, changing customer expectations, and rapid digital disruption? Watch our on-demand webinar to learn how to stay resilient, put customers first, and boost loyalty — even in challenging times.
Webinar

Leading Through Volatility: Technology Expert Panel

Lead your tech teams through turbulent times with confidence and precision. Watch this webinar to explore risk management strategies and adaptive change techniques designed for those ready to push back against chaos and thrive where others falter.

Scale Your AI Strategy To Maximize ROI

Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.

Blog

Your Return-To-Office Policy Isn’t Working

James L. McQuivey, PhD 6 days ago
Most return-to-work policies are not being complied with. Find out why and what you can do in this preview of our new report.
Blog

Lead Yourself (Before Leading Others) In Volatile Times

Betsy Summers 6 days ago
To lead your people through volatility, first take the time to lead yourself. Learn how to apply one of our frameworks to yourself and restore your own calm and confidence in these volatile times.
Blog

Igniting Partner Advocacy: A Strategic Imperative For B2B Marketers

Kathy Contreras 6 days ago
In today’s fast-evolving B2B landscape, partner ecosystems have emerged as a cornerstone of sustainable growth. Learn the benefits partner advocacy offers to suppliers, their partners, and customers.
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