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Webinar: The Employee Experience Of A Pandemic

Forrester has surveyed hundreds of workers about their experience of the COVID-19 pandemic. In this complimentary webinar, VP and Principal Analyst James McQuivey will share how the people who help you deliver value — arguably your most critical asset — are experiencing this state of potential anxiety.

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Featured Insights

COVID-19 Insights Hub

COVID-19: Responding, Managing, And Leading During A Pandemic

Insights and guidance for leaders to address the growing business and employee experience implications of COVID-19.

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Blog

How Employees Feel About Coronavirus Now: A PandemicEX Survey Update

The #pandemicEX survey results indicate that 41% of US workers are now afraid to go to work, compared with 29% two weeks ago. Read more.
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Blog

Quantifying Coronavirus (COVID-19) For The Technology Channel

How will the technology channel be affected by the COVID-19 pandemic? Read a list of likely scenarios and what it could mean for the long-term.
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Podcast

Data Literacy: The Secret To Customer Obsession

The key to becoming customer-obsessed is turning data into insights. In this episode, Principal Analyst Jennifer Belissent provides guidance on how to make your enterprise more data-literate.
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Statement on COVID-19

Read our most up to date policies and procedures related to the coronavirus.

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Webinar: How To Prove The ROI Of CX

Learn more about the ROI of CX and CX measurement 

The CIO In 2020: A Window Of Opportunity

The IT leader’s guide to capitalizing on uncertain times.

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