Featured Blogs

Blog

Get From Data To Decisions Faster With Our New Data, AI & Analytics Service

Srividya Sridharan 6 days ago
Data and AI leaders today must create business value from trusted data, build the foundation to scale AI, and cultivate a data-driven culture. To help them meet these challenges, Forrester is launching Forrester Decisions for Data, AI & Analytics. Learn more about this new service and how it can benefit your organization.
Blog

Seven Ways To Use GenAI For B2B Personalization

Jessie Johnson 4 days ago
Learn the new capabilities genAI brings to B2B personalization and how to start delivering more impactful personalization throughout the customer lifecycle.
Podcast

AI’s Role In The Public Sector

What It Means 5 days ago
What are the most compelling AI use cases in the public sector, and what are some of the challenges? Find out as Principal Analyst Sam Higgins shares insights on the current state and future outlook for AI in the public sector globally.

Get More From Your 2025 B2B Marketing Budget

Synergy and collaboration will be key to making marketing investments go further. Download our 2025 B2B marketing Planning Guide to learn more.

Blog

US v. Google: The FTC Takes On Adtech Verticalization

Mo Allibhai 6 days ago
What could the antitrust trial portend for Google and for advertisers and publishers? We break down three key questions.
Blog

Get From Data To Decisions Faster With Our New Data, AI & Analytics Service

Srividya Sridharan 6 days ago
Data and AI leaders today must create business value from trusted data, build the foundation to scale AI, and cultivate a data-driven culture. To help them meet these challenges, Forrester is launching Forrester Decisions for Data, AI & Analytics. Learn more about this new service and how it can benefit your organization.
Blog

European Leaders: Align Budget Planning To Accelerate Performance In 2025

Laura Koetzle September 9, 2024
Upbeat budget expectations for 2025 will serve European leaders well, but placing the right bets will be critical to securing a competitive edge. Read a few of our top recommendations.

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Blog

Today’s TikTok Appeal Pressure Tests The First Amendment

Mike Proulx 15 mins ago
This morning, attorneys for TikTok appeared before the federal appeals court in Washington – challenging a law signed in April that forces the app to either cut ties with its China-based parent company (ByteDance) or be banned. Whta’s at stake? TikTok’s 170 million U.S. users and 7 million businesses who rely on the app. TikTok […]
Blog

That’s a nice IoT device you’ve got there. Be a shame if Mirai used it for its botnet

Paddy Harrington 34 mins ago
A variant of the Mirai DDoS botnet that arrived in late 2016 and has remained active (because its creators released the malware for anyone to use), is using unpatched (and in this case unpatchable) AVTECH closed-circuit television cameras as part of its botnet to attack targets-of-opportunity, such as an early target of the French hosting […]

Focus 2025 Security Budgets On Risk Mitigation And Tech Sprawl

Security leaders, explore our 2025 Planning Guide for benchmarks on where to invest, divest, and experiment with your budget.

Blog

Don’t Let Another Organization Win Your Forrester 2024 Security & Risk Enterprise Leadership Award

Amy DeMartine 4 hours ago
In May, Forrester announced our Security & Risk Enterprise Leadership Award. The Security & Risk Enterprise Leadership Award will recognize organizations — and their leaders — that have transformed the security, privacy, and risk management functions. This award recognizes those who have transformed the security, privacy, and risk management functions into capabilities that fuel the […]
Blog

Leaders Face Five Challenges When It Comes To Event Measurement

Conrad Mills 6 hours ago
Spending on B2B events is perennially one of the largest items on the CMO’s budget, with upwards of 30% of program spend going on event activity. High spend demands accountability: According to Forrester’s Q1 2024 State Of B2B Events Survey, the number one priority for event teams over the next 12 months is demonstrating ROI. […]
Blog

Keeping Ahead Of The Curve: How To Master European B2B Growth Amidst Challenges

Christina Schmitt 7 hours ago
European B2B marketers are charting their course through a multifaceted and shifting terrain. Confronted with fluctuating economic climates, inefficiencies in processes, data management hurdles, and recruitment challenges, these decision-makers are tasked with driving customer-obsessed growth through enhanced efficiency and a strong emphasis on innovation to stay ahead in the game.  Delving into insights from Forrester’s […]
Blog

Cross-Functional Org Models Boost Innovation And Operational Efficiency

Dan Bieler 3 days ago
Cross-functional org models can have a big impact on your digital transformation. Learn how to determine which cross-functional org models are best suited to your business objectives.
Blog

Announcing The Winners Of Forrester’s B2B Return On Integration Honors And Program Of The Year Awards For EMEA

Simon Daniels 4 days ago
Hear from the winners of the Forrester B2B Return On Integration Honors and Program Of The Year Awards at our upcoming B2B Summit EMEA for inspiring stories of business transformation and value delivery.

Drive High Performance With Your 2025 Tech Budget

2025 tech budgets are on the rise. Get our 2025 Planning Guide to learn where to invest your tech spend to boost performance, drive growth, and deliver competitive advantage.

Blog

Prioritize Accessibility In Procurement For Better CX And EX

Gina Bhawalkar 4 days ago
My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.
Blog

Why You Should Treat The EU AI Act As A Foundation, Not An Aspiration

Martin Gill 4 days ago
The EU AI Act is here. Get a detailed look at its enforcement schedule and learn why you should treat the legislation as a minimum standard, not a best practice.
Blog

Unlocking The Future Of Mobile Banking: Insights From Forrester’s 2024 European Digital Experience Review™

Aurelie L'Hostis 4 days ago
Read this report to understand where European banks’ mobile banking apps excel, where they fall short, and how to strengthen your own apps.
Blog

What’s New In Australian Mobile Banking In 2024

Zhi Ying Barry 5 days ago
To gauge the ease and effectiveness of mobile banking experiences, Forrester evaluated the smartphone apps of the “big four” Australian banks.
Blog

Revenue Enablement And Change Management: Two Sides Of The Same Coin

Eric Zines 5 days ago
To launch and sustain successful sales initiatives, revenue enablement teams should embrace all three phases of the Change Management Model as a guide for managing initiatives: set the stage, put the plan in motion, and make the “new” seem like business as usual.

From AI To Cloud: Where To Invest In 2025

Tech infrastructure budgets are rising, but businesses want outcomes from every dollar spent. Optimize your 2025 budget using insights from our tech infrastructure Planning Guide.

Blog

The Biggest Cloud Trends For CISOs

Tracy Woo 5 days ago
Public cloud may be the major underpinning of enterprise infrastructure strategies, but it comes with risks. Learn the top three cloud trends that CISOs and security leaders need to be aware of in this preview of our upcoming Security & Risk Summit on December 9–11.
Blog

Ignite Ingenuity To Manage Insider Risk

Joseph Blankenship 5 days ago
In recognition of National Insider Threat Awareness Month, we’ve gathered up some helpful focus areas and next steps to reduce your exposure to insider risk. Learn more at our upcoming Security & Risk Summit in Baltimore on December 9–11.
Blog

What Does Good Research Look Like? Three Hallmarks Of Successful Customer Research

Senem Guler Biyikli 5 days ago
Having conversations with clients and learning from their experiences often yields new perspectives on familiar topics. We know that research must have a clear objective, be actionable, and be aligned with business goals, but is there more to consider? What does “good” research look like?
Blog

The State Of Third-Party Risk Management, 2024: Dire, Hopeful, But Mostly Noseblind

Alla Valente 5 days ago
As a former hockey mom, I assure you that there is nothing quite as pungent as a travel-team hockey bag. Adolescent sweat, steamy equipment, and skates with remnants of ice all shoved into a giant bag with no ventilation makes for a breeding ground for fungus and bacteria. But ask any player, coach, or hockey […]
Blog

It Takes A Village To Make AI Copilots Successful

Ted Schadler 6 days ago
Learn the four key questions you need to ask when developing your generative AI business case and move forward with AI copilot investments.

Overhaul Core Competencies With Your 2025 CX Budget

Download our 2025 Planning Guide for CX leaders to learn how to allocate your 2025 budget to reverse CX declines and boost quality.

Blog

What’s Next For GenAI In Marketing

Subhendu Pattnaik 6 days ago
Forrester’s B2B Summit APAC 2024 for CMOs and marketing leaders is just a few weeks away. I’m excited to meet you in Singapore on October 1, 2024, and together, we will discuss the latest data, trends, and insights shaping the marketer’s remit in a tech-disrupted world. At the Summit, you will get the opportunity to […]
Podcast

371: Behaviors Are The Building Blocks Of Customer-Focused Culture

The CX Cast 6 days ago
Culture change is necessary for an organization to be more customer obsessed and deliver better customer experiences. That culture change requires specifying the customer-focused behaviors that lead to customer loyalty. CX Cast co-host Angelina describes the process to determine and assess your organization’s ideal behaviors and drive adoption of targeted behavior change to align with customer and business priorities.
Blog

Don’t Miss Out: Keynotes At Forrester’s B2B Summit EMEA 2024

Paul Ferron 6 days ago
In today’s fast-paced B2B landscape, staying ahead requires more than just traditional strategies. At the upcoming B2B Summit EMEA 2024, our keynote sessions will equip you with the insights and tools needed to drive meaningful change and achieve sustained growth. Here’s a sneak peek into the value-packed sessions you won’t want to miss. It’s Time […]
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