Our application development and delivery (AD&D) team has recently launched our survey on digital customer experience initiatives, and we’re looking for information on your digital customer experience strategy and technology investments. Some of the questions we’d like to get answers to include:
- What projects (if any) you have planned for this year.
- Details about what those projects look like (e.g. budgets, staffing, and primary decision-makers).
- What investments you plan to make in technology.
- How you will use third parties (e.g. agencies, consultants, SIs) to help with your digital customer experience projects.
Not planning anything for the coming year? That’s okay — we still want to hear your thoughts! It should only take you 15 minutes to complete the survey. The information you provide will help shape an upcoming report. What’s in it for you? To thank you for your time, we’ll send you a free copy of that report when we publish it and you will be sent exclusive, non published data cuts.
Here’s the survey
again, and we look forward to hearing your thoughts.