Amanda LeClair

Analyst

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Amanda LeClair

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Blog

Royal Caribbean and EY Embark On A Digital Transformation To Put Cruising Back On The Grid

Amanda LeClair November 20, 2017
All companies face a new digital reality, where the accelerated pace of change today is the slowest it’s ever going to be. Partnering with EY, Royal Caribbean is taking on this challenge by transforming the once “off the grid” cruise vacation into a connected, tech-enabled experience. I recently attended the Sea Beyond event for a […]
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Blog

Digital Services In Transition: Tech Services Acquisitions In 2017

Amanda LeClair October 23, 2017
Digital transformation is a business transformation.  To help orchestrate the associated cultural change, modernization of legacy technologies, and cross-functional organization structures, many companies seek help from a third-party services provider. Forrester data indicates that over 50% of services decision-makers have hired a management consultant or technology firm in the last 12 months. But the services […]
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Digital Studios Pave The Way Toward Service Innovation

Amanda LeClair October 2, 2017
Every major services company now offers its clients a digital studio experience — but many companies are struggling to understand what exactly they are and why they exist. Since becoming an analyst at Forrester a month ago, I’ve been asked many times “What is the role and focus of these studios?” It’s a good question. […]
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On An Agile Scaling Journey? Take Our Survey To Find Out How You Are Doing

Amanda LeClair June 13, 2017
This year I’m excited to be teaming up with Diego Lo Giudice on the biannual Forrester Agile At Scale Adoption Survey. For the 2017 study, we’ve added a few more questions in areas that we see organizations struggle with. So in addition to successful Agile team practices, alignment with business stakeholders upstream and downstream with […]
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