Andre Kindness

Principal Analyst

Forrester Bio

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The Old Axiom "No One Gets Fired For Buying [X]" Should Be Laid To Rest

Andre Kindness September 13, 2016

I just hung up the phone and can’t stop shaking my head. This was the second call this week from an organization looking for a workaround to deal with the shortcomings of a networking component. Taking inquiries and trying to help clients solve challenges is a common element of my job. This can be tough […]

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Houston, We Have A Problem . . . In The Networking Community

Andre Kindness June 23, 2015

I noticed an interesting phenomenon at Interop, which sparked my theory on new network technologies. New network technology maturity and its adoption correlate directly to the five stages of loss: 1) denial; 2) anger; 3) bargaining; 4) depression; and 5) acceptance. For example, Interop break-out sessions on cloud and bring your own device (BYOD) now mostly […]

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Take Investment Protection Off Your List Of Evaluation Criteria

Andre Kindness May 14, 2015

Historically I have not been a big fan of Interop for a variety of reasons. However Greg Ferro, George Stefanick, Ivan Pepelnjak, and Harvard Business Review IT Director Ken Griffin — to name a few — changed the breakout sessions experience for me. During Greg’s data center network session, he said something that was priceless. […]

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What is the difference between white-box, bare-metal, branded bare-metal, and OEM network switches?

Andre Kindness February 23, 2015

I’m getting a lot calls from clients who are using “white box” and “bare metal” interchangeably when discussing network switches. It might not seem like a big deal, but it is when customers are trying to accomplish a certain task and are examining the wrong products or don’t see the full picture. This is especially […]

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It Isn’t Over Till The Customer Sings (at ONUG)

Andre Kindness December 8, 2014

Wow. Certain networking vendors have started to declare they are winners, while others say software defined network (SDN) is over. All I have to say (in my best George Takei voice) is, “Oh, my!” I’m lucky enough to spend most of my day interacting with many end users to know that those statements clearly show how […]

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White Box Mania Distracts Everyone And Wreaks Havoc On Investments

Andre Kindness December 3, 2014

I’m getting inundated with briefing requests from vendors either coming out with their own white box offerings or somehow supporting the white box market. While white box network solutions provide great value for some industries, more than likely, they are not for your infrastructure but for specific industries such as web scale or high-frequency trading […]

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WLAN Vendors Differentiate By Business Value And Market Focus, Not Technology

Andre Kindness September 9, 2014

Forrester brought the wireless Forrester Wave™ back from the grave after an end-of-life announcement of it in 2007. Too many wireless innovations and changes in the vendor landscape have emerged not to dig it up and examine today’s solutions. The Forrester Wave: Wireless Local Area Network Solutions evaluated 10 wireless systems — Aerohive Solution, Aruba Mobility-Defined […]

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Watch Out! Networking Professionals Can Be Fired For Buying The Market Leader

Andre Kindness August 15, 2014

The recent business articles about customers screaming for change, such as Bloomberg’s recently published article about Goldman Sachs’ CIO threatening Cisco, conjures up images of Dee Snider busting through the wall and screaming, “OH, WE'RE NOT GONNA TAKE IT ANYMORE! WE'VE GOT THE RIGHT TO CHOOSE, AND THERE AIN'T NO WAY WE'LL LOSE IT! THIS IS […]

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Run, Don’t Walk, If The First Thing You Hear From Your Network Vendor Is BYOD, TCO, Or SDN

Andre Kindness June 19, 2014

If a network vendor representative starts off with any of these three phrases — software-defined networking (SDN),bring-your-own-device (BYOD), or lower total cost of ownership (TCO) — I would ask them to leave and come back when they have done their homework on your business. Why? Because clearly they don’t know what your business does and […]

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The Flash Blindness Caused By SDN Hype Keeps Many From Seeing Cisco's Growth Path

Andre Kindness February 25, 2014

Cisco released its 1st quarter financial statement last week, and the numbers weren’t pretty. But this shouldn’t surprise too many, since the company warned the financial community that the revenue growth was going to be below their expectations. Unlike most, I see this as more of an inflection point in an undulation that swings back into […]

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Leading Networking Companies Are Helping Improve Your Business’ Customer Experience

Andre Kindness February 20, 2014

Ten years ago, if I had stood up in front of IT professionals and said that their company would allow employees to bring their own devices to work in lieu of corporate-owned devices, I would have been heckled out of the room, but look at where we are today. Well, I am here to say […]

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Networking Is A Hot Mess

Andre Kindness December 19, 2013

A few weeks ago, Cisco announced plans for its “spin-in” investment, Insieme Networks: The newest next-generation data center network called, Application Centric Infrastructure (ACI).This new offering includes hardware (the Cisco Nexus 9000 series), new firmware (enhanced version of NX-OS), and a new controller (Application Policing Infrastructure Controller). Even though Cisco’s ACI launch indicates the magnitude […]

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Data Center Networking: The Awkward Teenage Years

Andre Kindness February 7, 2013

Forrester has just completed a comprehensive analysis of data center networking solutions from Alcatel-Lucent, Arista Networks, Avaya, Brocade Communication Systems, Cisco Systems, Extreme Networks, Hewlett-Packard, and Juniper Networks. Instead of comparing just the vendors’ features and functions and positioning them accordingly, we took an outside-in approach. We stepped into the customer’s shoes and crafted 85 questions […]

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SDN, Cloud, And Automation Need A Controller, System, And Sensor

Andre Kindness November 13, 2012

After Hurricane Sandy forced the closure of the NYSE, the market opened up a week ago Wednesday morning with Riverbed’s stock price plunging 20%, while some financial analysts downgraded the company from “hold” to “underperform.” The financial institutions felt that Riverbed’s WAN optimization market was commoditizing and viewed its acquisition of OpNet for $1 billion as a company looking to enhance its […]

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You Forgot The Network On Your Journey To The Cloud

Andre Kindness July 27, 2012

Is it me, or does the network industry remind you of Revenge of the Nerds? Networking was cast aside in the cloud revolution, but now companies are learning — the painful way – what a mistakes that was.  Don’t kid yourself one bit if you think that VMware’s acquisition of Nicirawas mostly about developing heterogeneous […]

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Extending The Best Practices From The Data Center To The Campus

Andre Kindness November 10, 2011

Last week Vendor X was briefing me on a set of new switches. The projector started rolling with a nice webconference slide deck and a voiceover highlighting customer requirements. It wasn’t long before I felt like Phil Connors (Bill Murray) from the movie Groundhog Day, listening to a radio DJ ask listeners if Punxsutawney Phil […]

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Prediction: HP Cuts Loose Their Networking Hardware And Transforms Into A True Networking Alternative

Andre Kindness September 7, 2011

HP’s startling announcement, two weeks ago, to discontinue Touchpad and all webOS-based products, purchase Autonomy Corporation, and split off its PC divisions, caught the market off-guard. Hewlett-Packard Chief Executive Officer Leo Apotheker feels the company could be the next Polaroid in the consumer products and mobile device war — a business that requires companies to […]

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A Reflection Of What I Learned At Cisco Live: Growing Up Isn't Easy

Andre Kindness August 18, 2011

Even though CiscoLive was a month ago, I’m getting a lot of inquiry calls from clients asking me what I thought and what does Cisco’s megalaunch mean to them. I feel Cisco’s emerging out of their teenage years of taking things for granted and is getting down to business. But is it too late? I […]

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SMARTnet Is Dead! Long Live The Lifetime Warranty!

Andre Kindness June 1, 2011

Just kidding, Cisco’s SMARTnet isn’t dead, but I&O managers have a new warranty for networking hardware: free hardware replacement, bug fixes, and tech support. Basically, enterprises can expect to get a basic break-and-fix solution free from most vendors on edge and distribution switches or switch/routers. Hallelujah! Everyone owes a big thank-you to HP. Over the past […]

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What Do Spark Plugs And WLAN Solutions Have In Common?

Andre Kindness March 30, 2011

It’s not the most daring and cutting-edge prediction to say 2011 will be Wi-Fi’s second coming. However, you might be caught off guard when I tell you to not worry about a vendor’s WLAN architecture. Your business needs will flush out the right one. Despite the initial hype seven years ago that Wi-Fi was going […]

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