Andrew Hewitt

Senior Analyst

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Blog

Security Leaders: It’s Time To Facilitate Employee Productivity, Not Hinder It

Andrew Hewitt September 13, 2021
As new generations enter the workforce, your security strategy needs to meet their needs as well. Get tips on how to strike the right balance in this blog post.
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Blog

Dell Divests VMware: Investors Cheer While Customers Yawn

Glenn O'Donnell April 15, 2021
When Dell Technologies completed its acquisition of EMC in 2016, it gained a sweetheart of an asset: VMware. More precisely, it gained 80% of VMware, making the software dynamo a mostly autonomous company in the Dell Technologies family of companies. Dell Technologies just announced the expected spinoff of that 80% ownership, making VMware a fully […]
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Blog

Tackle Five Challenges Of Tech Experience Improvement

Andrew Hewitt April 14, 2021
With vaccine rollouts continuing en masse in many countries, companies are starting to get greater clarity on their return-to-work strategy. Forrester’s research has been clear on the return to work: 30% of companies will return to the office “as normal,” 60% will operate in a hybrid model, and 10% will transition to an “anywhere work” strategy, in which employees primarily work remotely. This […]
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Blog

COVID-19 Offers The Opportunity To Redesign The Physical Office

Dan Bieler January 14, 2021
In the wake of COVID-19, organizations must redesign mobility solutions to shape resilient and adaptive future workspaces.
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Video

Introducing Our Inaugural Forrester New Wave™ Evaluation On End-User Experience Management

Andrew Hewitt October 27, 2020

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Blog

Let’s Talk About (Government) EX

Judy Weader September 1, 2020
Forrester has been talking about the connection between employee experience (EX) and customer experience (CX) for years. And it’s not just talk: Our Customer Experience Index (CX Index™) and Employee Experience (EX Index) studies help organizations understand the key drivers of experience for customers and employees, respectively. But although we’ve published reports on government CX, […]
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Video

Security And Productivity Don’t Have To Be At Odds

Andrew Hewitt August 5, 2020

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Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins July 27, 2020
Even If You’re Reopening Your Offices, You Need To Plan For A Remote-Work Future This week, Google extended its remote-work plans for all 200,000 full-time and contract employees through summer 2021. Alphabet Chief Executive Officer Sundar Pichai said in a company memo, “I hope this will offer the flexibility you need to balance work with taking care of yourselves […]
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Video

Managing The Risks Of The New Remote Workforce

Christopher Sherman July 14, 2020

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Blog

Many Of Your Employees Won’t Return To The Office, So Learn How To Support A Remote Workforce Permanently

Andrew Hewitt June 12, 2020
To make your remote workforce thrive, you must look to scale those solutions that maximize the productivity of your remote workers, meet their needs, and maintain security. To help in this challenging task, we’ve pulled together a collection of Forrester's research that will enable our clients to support their remote workforce with the best possible employee experience.
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Blog

Dependability Demands Of Your VDI Infrastructure Are Skyrocketing

Naveen Chhabra May 19, 2020
The rush to scale up virtual desktop infrastructure doesn't mean you should abandon risk management. Get three tips for IT continuity risk planning.
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Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins April 6, 2020
Remote Work Is Having A Moment: Ensure Employee Productivity Now COVID-19 is forcing companies across the globe to rapidly transition their workforces from the office into the home. Ninety-eight percent of Goldman Sachs employees are working remotely, and in the first two weeks of March, Cisco customers spent 5.5 billion minutes in virtual meetings. Our research shows that remote and […]
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Blog

The State Of Remote Work During COVID-19: An Update On Forrester’s Research

Andrew Hewitt April 2, 2020
Analyst Andrew Hewitt provides a review of the recent research Forrester has done on the employee experience during the COVID-19 pandemic.
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Special Report

Essential Technology For Remote And Quarantined Employees During A Pandemic

Andrew Hewitt March 11, 2020

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Video

Welcome To A New Era Of Employee Enablement

Andrew Hewitt February 3, 2020

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Blog

Five Vendors Lead In Our Second Forrester Wave™ Evaluation On Unified Endpoint Management

Andrew Hewitt November 11, 2019
Today, we released our updated “The Forrester Wave™: Unified Endpoint Management, Q4 2019.” This is the second year we’ve published our unified endpoint management (UEM) Wave (you can find last year’s report here), and this year, we looked at the top 13 vendors in the market today and evaluated them across 23 criteria. Organizations looking […]
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Blog

Windows Virtual Desktop Further Validates Cloud-Based Desktop Virtualization

Andrew Hewitt October 11, 2019
If you attended Dell Technologies World in May in Las Vegas, you’ll remember a unique moment during that event when Michael Dell, Pat Gelsinger, and Satya Nadella all joined each other on stage to describe some of the new ways their companies are working together to deliver end user computing tech to their customers. While […]
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Blog

Introducing Forrester’s Guide To Employee Experience Technology

Andrew Hewitt February 14, 2019
Employee experience (EX) is top of mind for today’s companies. As we detailed in our report “Why EX? Why Now?” investments in EX yield both tangible and intangible business results such as reduced recruiting costs, lower attrition, higher employee work performance, and increased discretionary effort. The question still remains, though: What elements should businesses focus […]
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Blog

The Future Of Enterprise Computing: It’s Time To Develop A Long-Term Vision Of Devices And Apps

Andrew Hewitt January 18, 2019
Computing has changed drastically over the past decade. In our report, “The Future Of Enterprise Computing,” we discuss these major changes and examine how computing will evolve in the next 5–10 years. In 2007, Forrester predicted that the device market would fragment beyond its traditional desktop and laptop confines. Not only did that prediction come […]
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Blog

Five Vendors Lead In Forrester’s Inaugural “The Forrester Wave™: Unified Endpoint Management, Q4 2018” Evaluation

Andrew Hewitt November 20, 2018
Our recently released evaluation, “The Forrester Wave™: Unified Endpoint Management, Q4 2018,” uses 28 criteria to evaluate the top 12 unified endpoint management (UEM) solutions on the market today. This was the first year that Forrester evaluated the UEM market, which is an evolution of enterprise mobility management (EMM). Organizations looking to improve employee experience and simplify management can […]
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