Charles Betz

Research Director

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Blog

A Week At The TBM Conference

Charles Betz November 11, 2024
Get a review of the recent TBM Conference which focused on product centricity and transparency in the modern IT operating model.
Blog

Technical Debt By A Thousand Cuts

Charles Betz October 23, 2024
Every week, I get inquiries about technical debt, whether from enterprise architects, CIOs, CTOs, offices of the CIO, or strategic portfolio managers. It’s a broad concern in IT and digital management, as well as in the minds and operating models of Forrester clients.
Blog

Celebrating Excellence: Scotiabank Wins The 15th Annual Enterprise Architecture Award In North America

Charles Betz August 19, 2024
Get an inside look at the enterprise architecture strategies of this year’s EA Awards winner, Scotiabank, and learn which firms were runners-up.
Blog

Introducing Forrester’s High-Performance IT Capability Assessment

Charles Betz July 28, 2024
Get a preview of Forrester’s High-Performance IT Capability Assessment, which allows users to rank perceptions of their capabilities’ maturity and look at the implications across the board.
Blog

The CrowdStrike Moment Calls For A Redefinition Of Business Resilience

Charles Betz July 26, 2024
Crises such as the one triggered by CrowdStrike's global outage shine a bright light on many aspects of business and technology. Our new report provides a thorough overview of recommended actions for tech leaders as they face the unfolding long-term repercussions.
Blog

ServiceNow And Atlassian: The Rise Of IT Management Platforms

Charles Betz July 15, 2024
The recent ServiceNow Knowledge 2024 and Atlassian Team 24 conferences revealed a structural realignment in important sections of the IT management market. Find out how in this post.
Blog

Enterprise Architecture: From Design-Driven To Data-Driven

Charles Betz June 24, 2024
Is an enterprise architecture tool truly essential for achieving a successful architecture practice? Hear both sides and more in this post.
Blog

Enterprise Architecture Awards: You Still Have Time!

Charles Betz May 20, 2024
Thinking about submitting an entry for Forrester’s Enterprise Architecture Awards this year? Good news: The deadline has been extended. Learn the major benefits you could gain from winning an award in this post.
Blog

Introducing The Forrester Reference IT Capability Map

Charles Betz May 9, 2024
As an IT organization grows, it eventually hits a point where spreadsheets aren't enough to assess its capabilities. This updated IT capability map can help assess your digital and IT organization's capabilities as well as its deficits, gaps, or redundancies.
Blog

Rock Your Enterprise Architecture Award Submission: Dos And Don’ts

Charles Betz April 24, 2024
Forrester's Enterprise Architecture Award submissions are in full swing, but the deadline for the the North American award is less than a month away. As you finalize your submissions, learn what makes a strong entry.
Blog

Steer Between Debt And Delay With Platform Engineering

Charles Betz April 17, 2024
Modern digital and IT professionals encounter a similar dilemma: Technical debt and sprawl make IT portfolios insecure and unsustainable, but processes and controls intended to minimize debt and sprawl are themselves too often value-destroying. Are platforms the solution to this challenge?
Blog

It’s Time For The 15th Annual Forrester Enterprise Architecture Awards!

Charles Betz February 7, 2024
Nominations are now open for Forrester's Enterprise Architecture Awards in partnership with the Open Group. Learn more about the awards and how your organization can apply.
Blog

Architects: Jump In To Generative AI

Brian Hopkins January 16, 2024
The future of genAI is much bigger than question-and-answer-style chat. Learn why architects must get involved to help their organization understand its potential and the building blocks needed for a dizzying array of genAI-powered applications.
Blog

All Architects Must Deliver Business Outcomes

Charles Betz December 19, 2023
Use this impact map to understand how architecture teams can demonstrate and articulate their business value.
Blog

Forrester’s 2023 Enterprise Architecture Awards Winner And Finalists For The Americas

Charles Betz August 9, 2023
Learn how our winner, U.S. Bank, and finalists Rockwell Automation and Takeda Pharmaceuticals have used outcome-driven enterprise architecture for business success.
Blog

Deadline Extended: More Time To Showcase Your Future Fit Technology Strategies!

Frederic Giron June 13, 2023
Last chance! We are extending the nomination deadline for our Technology Strategy Impact and Enterprise Architecture (EA) Awards to June 26, 2023.
Blog

Fourteen Years Of The Forrester Enterprise Architecture (EA) Awards

Charles Betz May 30, 2023
Over the past 14 years, we’ve recognized 66 EA Award winners, showcasing how accountable, agile, continuous, influential, pragmatic, and valuable EA practices drive organizational adaptivity, creativity, and resilience. You can see the full year-by-year list of award winners at the end of this blog, but here’s three stories from past years that illustrate the type of outcome-driven architecture that we are seeking. And if you think your practice fits the bill, submit an entry to the 2023 EA Awards, which will be co-judged by Forrester and The Open Group.
Blog

Forrester Partners With The Open Group On 2023 EA Awards

Charles Betz May 23, 2023
Forrester is partnering with The Open Group on the 2023 EA Awards. Find out how to apply.
Blog

Call For Entries: Forrester Technology Awards 2023

Frederic Giron April 24, 2023
Calling all entries for the Forrester Technology Strategy Impact Awards and the Forrester/The Open Group Enterprise Architecture Awards.
Blog

Introducing The Forrester Asset Taxonomy

Carlos Casanova March 3, 2023
The definition of “asset” has broadened well beyond traditional financial boundaries in the earliest days of IT asset management. Technology stakeholders are often confused over what constitutes an asset, and the technologies to enable enterprise asset management frequently add to this confusion.
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