Our new “The Forrester Wave™: Full-Stack Public Cloud Development Platforms In China, Q3 2018” report is now live! This Wave evaluation uncovered a market…
To fuel digital transformations, enterprises are increasingly turning to public cloud services to improve their customer experience, operational excellence, and the broader ecosystem. CIOs have…
Artificial intelligence is key to digital business; firms are using it to transform everything from business operations to the customer experience. Of the various technology…
Forrester’s China Tech Market Outlook, 2018 To 2019 report forecasts that business and government purchases of technology goods and services will grow by 8%…
Containers are at the heart of so-called “cloud-native” applications and platforms — the emerging term of art for apps born in or redesigned for container-centric…
Container technologies allow enterprises to create highly differentiated apps and services faster, with better quality and geographic reach, to create compelling customer experiences. They have…
On November 7, China’s top legislature adopted a cybersecurity law to safeguard the sovereignty on cyberspace, national security, and the rights of citizens. The law…
The rise of mobile networks, improved wireless tech, and rapid sensor innovation over the past 10 years has enabled companies to use internet-connected sensors and…
I’m pleased to announce that Forrester’s cloud computing predictions for 2017 published this morning! Check out Predictions 2017: Customer-Obsessed Enterprises Launch Cloud’s Second Decade. Our…
Customers’ perception of a company depends on their experiences with the organization at every point of contact. Companies can try to change how customers view…
