Charlie Dai

新冠疫情的出现加速了创新的进程。而在针对新冠疫情与大众的沟通上更需要以透明、及时的举措赢得公众信任。阅读文章了解组织与机构如何利用数字工具与平台增强公民信心。

新冠疫情的抑制需要全民的参与与努力。社交与居家隔离是其中开展较为有效的措施，但这也给人们的工作生活造成了巨大的影响，阅读文章了解数字技术在疫情期间如何帮助人们维持工作生活的正常秩序。

流行病在全球化的时代展现出了前所未有的威胁。也正因为全球化，世界在科研等方面形成了互帮互助的网络和生态系统，大大加速了创新与解决问题的进程。阅读文章疫情期间全球网络与生态系统的合作。

The COVID-19 pandemic has signficantly impacted China's tech market. Get the latest forecast for the market and learn three ways firms can adapt.

(coauthored with Han Bao, senior research associate) Blockchain solutions are maturing, yet speculation on their value is rife. Most business and technology decision makers are still unclear about what actual business value this technology can deliver to their organizations. This is what I have been researching and writing about — to determine how enterprises can […]

Growth in China’s technology market will slow in 2019 due to geopolitical tensions and economic pressures but will rebound in 2020. Our just-published “China Tech Market Outlook, 2019 To 2020” report forecasts that business and government purchases of technology goods and services will grow by 4% in 2019 and 7% in 2020 in US dollar […]

Huawei held its flagship Connect 2018 conference in Shanghai from October 10 to 12. The event, which featured more than 200 sessions, attracted over 25,000 visitors and more than 1,500 partners from around the world. By the end of 2017, Huawei’s annual revenue had exceeded US$92 billion — half of which comes from global markets […]

Our new “The Forrester Wave™: Full-Stack Public Cloud Development Platforms In China, Q3 2018” report is now live! This Wave evaluation uncovered a market in which Alibaba Cloud, Microsoft, Amazon Web Services, Tencent Cloud, and Huawei lead the pack. Baidu Cloud, JD Cloud, Kingsoft Cloud, and QingCloud offer strong alternatives. UCloud, Ping An Technology, and […]

To fuel digital transformations, enterprises are increasingly turning to public cloud services to improve their customer experience, operational excellence, and the broader ecosystem. CIOs have to select from a diverse and changing set of vendors that vary by size, functionality, geography, and vertical market focus. My recent report, “Now Tech: Public Cloud Development Platforms In […]

Artificial intelligence is key to digital business; firms are using it to transform everything from business operations to the customer experience. Of the various technology layers that make up AI, we have spotlighted computer vision, as this layer is particularly prevalent in the Chinese market. We have observed that, in the past three years, VC […]

Forrester’s China Tech Market Outlook, 2018 To 2019 report forecasts that business and government purchases of technology goods and services will grow by 8% in 2018 and 9% in 2019 in US dollar terms. In the past two years, weak domestic demand and rapid currency devaluation put critical pressure on China’s economy — but tech […]

Containers are at the heart of so-called “cloud-native” applications and platforms — the emerging term of art for apps born in or redesigned for container-centric technologies. Containers enable faster software delivery, tremendous scale, higher resiliency, greater flexibility, and a wider range of implementation options — all critical features that EA pros need to accelerate digital […]

Container technologies allow enterprises to create highly differentiated apps and services faster, with better quality and geographic reach, to create compelling customer experiences. They have quickly become an important element of digital business transformation for EA pros because they promise faster software delivery, tremendous scale, higher resiliency, greater flexibility, and broader implementation options. Everything about […]

On November 7, China’s top legislature adopted a cybersecurity law to safeguard the sovereignty on cyberspace, national security, and the rights of citizens. The law has seven chapters that define specific regulations in various areas, such as network operational security (including key IT infrastructure), network information security, monitoring, alerting, and emergency situation handling as well […]

The rise of mobile networks, improved wireless tech, and rapid sensor innovation over the past 10 years has enabled companies to use internet-connected sensors and actuators to improve business operations and transform products. The ever-increasing number of connected devices is opening up new business models and new opportunities for both tech vendors and end users; […]

Customers’ perception of a company depends on their experiences with the organization at every point of contact. Companies can try to change how customers view a brand in a number of ways, such as a new mobile app or an improved complaint-handling process. However, to really improve customer perception, every interaction at every touchpoint must […]

Some CIOs and enterprise architecture (EA) pros believe that business process management (BPM) is on the opposite side of agility — but they don’t realize that BPM technology itself is also evolving. Agility-oriented BPM platforms are the foundation of a digital business. I’ve recently published a report that discusses the four key areas that EA […]

Huawei Technologies started out nearly 30 years ago as a small private company with 14 employees and 140,000 yuan in capital. By 2015, its total revenue exceeded $60 billion. Huawei is already a global company, but its globalization journey has been a difficult one since the very beginning. Despite its continuous business growth in other […]

Predictive analytics has become the key to helping businesses — especially those in the highly dynamic Chinese market — create differentiated, individualized customer experiences and make better decisions. Enterprise architecture professionals must take a customer-oriented approach to developing their predictive analytics strategy and architecture. I’ve recently published two reports focusing on how to architect predictive analytics capability. […]