Cheryl McKinnon

Principal Analyst

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Forrester's 2018 ECM Panel Survey Is Open — Call For Participation

Cheryl McKinnon September 11, 2018

Forrester’s survey for enterprise content management (ECM) decision makers is open . . . and we’re looking for your participation! 2018 Global Enterprise Content Management Online Survey Provide your perspectives on the key vendors, challenges, and opportunities you see in the ECM technology market. This survey is intended for ECM or content services decision makers and […]

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Google Drives Into The Business Content Services Segment of ECM

Cheryl McKinnon March 22, 2017

Several Forrester colleagues and I attended the Google Next conference earlier this month, an event showcasing the Google Cloud Platform portfolio. One message, however, was distinctly NOT cloudy: Google is aiming at the enterprise market. And that includes your enterprise content.   Google Drive has been a popular offering in the cloud enterprise file sync […]

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Loose Lips Sink M&A Ships

Cheryl McKinnon October 19, 2016

Companies look for merger & acquisitions opportunities to boost their growth.  But when confidential information gets exposed, it throws a monkeywrench into their confidential assessments, strategies and negotiations.  Recent news proves this once again.  Whether Twitter would be a good fit for SalesForce is a question – but that the news that Salesforce was considering […]

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The Documentum Shoe Finally Drops...As ECM Undergoes A Changing Of The Guard

Cheryl McKinnon September 12, 2016

My colleague Craig Le Clair did a nice wrap-up of the long-anticipated news of the divestiture of the Enterprise Content Division (ECD) from the newly merged Dell-EMC entity. The move to spin off the Documentum, InfoArchive and Leap platform was expected, it wasn’t entirely clear over the last few months who the lucky buyer would […]

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Forrester's 2016 ECM Panel Survey Is Open - Call for Participation

Cheryl McKinnon July 21, 2016

Forrester's survey for ECM decision-makers is open, and we're looking for your participation! Take this opportunity to provide your perspectives on the key vendors, the challenges, and the opportunities you see in this technology market. This survey is intended for ECM decision-makers or influencers in end user organizations. This is not for ECM vendors or […]

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Navigate The Crowded Enterprise File Sync And Share Market By Asking These 3 Questions

Cheryl McKinnon May 19, 2016

Forrester defines Enterprise File Sync and Share (EFSS) as the technologies that "allow organizations to share and replicate content across multiple devices, distributing files to employees and/or customers or partners outside the enterprise". Two Forrester Waves on the EFSS market were published recently, segmenting this crowded market into two categories: cloud solutions and hybrid solutions. […]

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kCura Puts the CAAT Into The Bag . . . Acquires Long-time Partner Content Analyst Company

Cheryl McKinnon March 15, 2016

We've seen another acquisition in the shifting eDiscovery market this week as kCura, the developer of Relativity, announced its acquisition of Content Analyst Company, the brains behind the CAAT analytics engine (kCura’s press release is here). The acquisition is not entirely surprising. kCura has been relying on the CAAT engine to power its analytics offering […]

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Forrester's Annual ECM Panel Survey, 2015. Call for Participation — Deadline July 31, 2015

Cheryl McKinnon July 26, 2015

Forrester's survey for ECM decision-makers is open, and we're looking for your participation! Take this opportunity to provide your perspectives on the key vendors, the challenges, and the opportunities you see in this technology market. This survey is intended for ECM decision-makers or influencers in end user organizations. This is not for ECM vendors or systems […]

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The Rebirth Of iManage: A New Company With A Familiar Name Re-Enters The ECM Market

Cheryl McKinnon July 21, 2015

Another week, another divestiture in the content management and collaboration market. A new – or more accurately, a renewed – player enters the Enterprise Content Management market this week as iManage and HP make an apparently amicable split. Executives with longstanding roots in the iManage and Interwoven businesses, including Neil Araujo and Dan Carmel, have […]

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Syncplicity Gets Its Own Independence Day

Cheryl McKinnon July 7, 2015

It’s been a busy couple of weeks for major players in the increasingly colliding enterprise content management (ECM) and enterprise file sync and share (EFSS) markets. Hot on the heels of the IBM-Box partnership, announced on June 24, 2015, today we see Syncplicity spin-out of EMC. Press release here. Skyview Capital LLC, a global private […]

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Content In The Cloud Is The Next Frontier: IBM And Box Partner To Transform Work

Cheryl McKinnon June 24, 2015

Today, IBM and Box announced a partnership and integration strategy to “transform work in the cloud." This is an interesting move that further validates Forrester’s view that the ECM market is transforming — largely due to new, often customer-activated, use cases. We also see that the current horizontal collaboration market is shifting to better target […]

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Information Governance: Not A Product, Not A Technology, Not A Market

Cheryl McKinnon January 14, 2015

The Information Governance report is out! Over the last few months I've test-driven my thoughts and data with many vendors and enterprise customers via conference presentations, webinars, and one-on-one discussions. For those who have shared their thoughts with me – thank you! Forrester subscribers can access it here. Information Governance is red hot right now, […]

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Survey is Open - Call for Participation - 2014 ECM and Archiving Trends

Cheryl McKinnon May 29, 2014

Forrester's 2014 online survey for Enterprise Content Management (ECM) and Content Archiving is open! Take this opportunity to provide your perspectives on the vendors, the challenges, and the opportunities you are see in these technology markets. Why is your input important? Forrester uses this data to: Keep our Content Management Playbook fresh and relevant. Clients […]

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CMIS in the Real World: Hot or Hype?

Cheryl McKinnon February 28, 2014

Innovative organizations rely on content to make informed decisions about their customers, products, and go-to-market plans. Accurate information needs to get to the right prospect, partner or client at the right time. Large companies often have multiple content management systems, particularly in industries that grow via acquisitions. Busy information workers need to make decisions, and […]

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NARA To Software Vendors: Help Government Rethink Records Management

Cheryl McKinnon September 25, 2013

On September 10, the US National Archives and Records Administration (NARA) hosted an interactive panel discussion to educate solution providers, vendors, and the broader records management community on an opportunity to help shape the future of records management (RM) inside government. A follow-up activity to the August 2012 Presidential Directive on RM, this panel is […]

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Last Call For Survey Participation: Help Us Track The Trends In Records And Information Management

Cheryl McKinnon July 10, 2013

I'm really pleased to be working with ARMA International — the not-for-profit industry association representing professionals in the fields of information management, records management, compliance, and library/archives. This is the fifth year that Forrester and ARMA have jointly developed a survey to take the pulse of the profession. We're interested in understanding the top challenges, […]

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CMIS 1.1 Approved — OASIS Standard For ECM Interoperability Evolves And Gains Traction

Cheryl McKinnon July 1, 2013

Today OASIS announced official approval of version 1.1 of the CMIS (Content Management Interoperability Services) standard. OASIS is the nonprofit, international consortium behind many of the key technology standards in areas related to information management, cloud, privacy, and security. I’ve been keenly watching the development and adoption of CMIS since its early beginnings in 2006 […]

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Is Skeuomorphism Holding Back The Evolution Of Records Management Technology?

Cheryl McKinnon June 27, 2013

A few weeks ago I read a blog post by Seth Godin and it hit me like a ton of bricks: Records management is a skeuomorph. I confess, I had never heard of the term “skeuomorphism” until just a few months ago. I learned the word via blogs and tech articles discussing design trends in mobile. What is […]

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