Chris Gardner

Chris Gardner

Senior Analyst

Latest Posts By Chris

Introducing The Forrester Automation Framework

It is impossible to overstate the impact automation has on digital transformation. Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks…

July 9, 2018

Hybrid By Design Versus Hybrid By Accident

As a veteran of enterprise IT, there’s a difference between “hybrid by design” and “hybrid by accident.” Let’s be frank: you are probably doing…

September 24, 2017

Sysadmins: You’re All Developers Now

In a past life I was a system administrator, or "sysadmin". I enjoyed it, but even in those halcyon days of remoting into servers and…

March 17, 2017